FAQs
Is OtterBox actually worth it?
While you can certainly find cheaper phone cases from retailers like Amazon, there's little doubt that OtterBox's high-end cases are worth the extra price. TechRadar’s international team of reviewers rate OtterBox products highly, and there's an abundance of supporting customer reviews on retailer websites applauding the strength of protection provided by the company’s cases.
What is so special about an OtterBox?
Each and every case in the OtterBox arsenal is put through strenuous testing. This involves dropping, throwing, scuffing, scratching and even burning their cases to see how they hold up. The OtterBox 'Drop Plus' is a test in which the device is dropped 26 times from 121cm off the ground. This test is then run repeatedly to verify its level of durability. For example, the OtterBox Defender Series XT case survived 182 drops (or 7 cycles of the test) before it was greenlit.
Is OtterBox owned by Apple?
No. While OtterBox first made a name for itself with iPod cases in 2004 – and today offers an exceptional range of iPhone cases – it is not owned by Apple. OtterBox is based in Colorado, USA, and is privately owned by its founder Curt Richardson and his family.
Does Amazon sell OtterBox?
Yes. You can find a range of OtterBox cases on Amazon. This includes the Defender and Commuter series of cases for the iPhones and Samsung Galaxy devices. You can also purchase OtterBox tablet cases on Amazon.
Which OtterBox is better?
The three main series of cases OtterBox offers are Defender, Commuter and Symmetry, with each case offering the best experience for different use cases.
Here's a quick breakdown of each type of case:
• Defender series – a bulky case that offers maximum protection with multi-layered construction and a high drop rating.
• Commuter series – a slimmer case that balances a slim profile and durability with two-layered protection (soft and hard) and port covers.
• Symmetry series – the slimmest of the three, it offers single-layer protection and is available in a range of colours and patterns.
Does OtterBox offer free shipping?
OtterBox Australia offers free shipping on orders over AU$49. However, its current cheapest phone case – the Galaxy A16 and Galaxy A16 5G React – costs AU$39.95. This means that purchasing the vast majority of OtterBox cases will result in free shipping. For example, one of the best selling phone cases at the time of writing is the AU$99.95 Defender Series for MagSafe. Alternatively, Prime members can buy through Amazon for free delivery.
What devices have OtterBox cases?
OtterBox Australia offers a clear and succinct list of the more than 50 devices its cases are compatible with. However, this list includes the complete iPhone 16, 15 and 14 series, Galaxy S25, S24 and Z Flip 7 series, and Google Pixel 9, 8 and 7 series phones. Keep in mind that phones rarely share case compatibility with other models, and if you’re switching your handset, you’ll likely need a different phone case altogether.
How do I claim my OtterBox warranty?
OtterBox offers a warranty of three years from the original date of purchase or the date of delivery, whichever is later and your product will be replaced with no shipping charge. All you have to do is provide information about the product you purchased and the retailer you bought it from. If you bought from OtterBox directly, this can all be done online. Otherwise, you'll have to initiate a return through the retailer at which you made your purchase.
Does OtterBox accept returns?
Yes. If you purchased directly from OtterBox, returns are easy to initiate. You just have to head online, enter your order number, email and zip code. If you purchased from a retailer, returns are handled by them.
OtterBox saving tips
Shop during sales – as is the case with any brand or retailer, OtterBox often runs sales during peak periods that reduce the price of its products by as much as 20%, You'll usually find more discounts around the likes of Christmas and Black Friday.
Sign up to the newsletter – Simply pop in your email and just like that you will be added to the OtterBox newsletter list. Expect to receive new offers, arrivals, and exclusive news.
Explore different retailers – OtterBox is the king of cases in Australia, but they're premium products that come with the price to match. While our coupon codes above make shopping directly much more affordable, exploring retailers like Amazon and JB Hi-Fi may result in greater savings.
How to use OtterBox promo codes
- Choose one of the latest OtterBox promo codes from our selection above.
- Click "Get code" next to your chosen offer and copy it to your clipboard.
- Head back to your previous tab to visit the OtterBox website and start shopping.
- Once you've added everything you want to purchase to your cart, head to the checkout.
- At the checkout screen, find the field marked "Add Promo code", paste your code and click "Add".
- Your order total should update to include your savings. Proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on ecommau@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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