FAQs
Does OtterBox offer free shipping?
Yes, all orders over the price of $50 are eligible for free shipping. Any orders that are under this total will be subject to shipping fees, which will be calculated on a per item basis at the checkout.
When can I expect to receive my order?
This depends on where you live. If you are in the Contiguous USA, you can expect to receive your order between 3-8 business days. For customers in Alaska, Hawaii, and US territories, expect to receive it between 5-9 business days.
How do I claim on my OtterBox warranty?
Customers can claim a warranty online by filling out a form. Make sure to upload the pictures of the damaged product. In some cases, Otterbox may ask you to return the product for the engineers to evaluate it.
Does OtterBox accept returns?
Yes, Otterbox accepts a return within 30 days of purchasing an order. This is possible if the product was directly purchased from the Otterbox website. Please make sure to return the product in the original packaging without any damage to get a full refund.
OtterBox Saving tips
Shop the sales
OtterBox occasionally runs sales to reduce the price of its products by as much as 20%, letting you save around key holidays. You'll usually find more discounts around the likes of Christmas, Black Friday, and Labor Day.
Sign up for the newsletter
Simply pop in your email and just like that you will be added to the Otterbox newsletter list. Expect to receive new offers, arrivals, and exclusive news. As a new customer, you will also be eligible to get up to 30% discount off your first purchase.
Follow the brand on social media
Another way you can keep up with the latest OtterBox news is by following the brand on social media. You can find them on Instagram, Facebook and Tik Tok, where the brand will post about new products and promotions.
How to use Otterbox promo codes
- Choose one of the latest OtterBox promo codes from our selection above.
- Click "Get code" next to your chosen offer and copy it to your clipboard.
- Head back to your previous tab to visit the Otterbox website and start shopping.
- Once you've added everything you want to purchase to your cart, head to the checkout.
- At the checkout screen, find the field marked "Promo code", paste in your code and click "Apply".
- Your order total should update to include your savings. Proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
