FAQs
Does Saatva offer free shipping?
Saatva offers free delivery on its mattress and non-mattress products in all contiguous US states. As of writing, Saatva doesn’t deliver to Alaska, Hawaii or Canada.
Will Saatva set up my mattress?
With the Saatva White Glove mattress delivery, your mattress and bed frame will be hand delivered and assembled in your room of choice. If you’d like Saatva to remove and dispose of your old mattress, you can select this option at the checkout.
How do I track my Saatva order?
When you order your mattress from Saatva, you’ll receive an email confirmation with tracking details inside. Use this to track your order or you can enter your order number and email address on the ‘Order Tracker’ section of the Saatva website. The Saatva delivery partners will also call you the day before your delivery date to confirm delivery.
How do I cancel or change my order?
If you want to change or cancel your order, you’ll need to cancel it before it ships by contacting Saatva customer service. Saatva won’t charge you a cancellation fee if you call before your scheduled delivery date.
What is the Saatva returns policy?
If you’re unhappy with your mattress order, you can return it within 365 days of receiving it, thanks to the Saatva 365-night home trial. For non-mattress products, you can return a mattress topper within 180 days of receipt and bedding within 45 days. If you submit a return, you’ll be charged a $99 processing fee for pick-up which will be deducted from your refund.
Does Saatva mattresses come with a warranty?
Saatva offers a lifetime ‘Friends for Life’ warranty on its mattresses, foundations and bedroom furniture. Other products like Saatva bedding come with a 1-year warranty.
What payment options are accepted at Saatva?
Saatva accepts all major credit and debit cards, PayPal and Google Pay.
Saatva hints and tips
Wait for the sales: To save money on your orders from Saatva, the best way to do this is to shop the sales. Saatva mattress deals run throughout the year, especially during holidays like President’s Day, St Patrick’s Day and Black Friday. Saatva often offers early bird access to these sales events ahead of the official date, so keep an eye out for this. The type of deals you can expect to see from Saatva is up to $600 off popular mattresses and you can save extra money on bed bases, foundations and bedding sets.
Register for the Saatva newsletter: To stay up-to-date with the latest news, product launches and sales, sign up for the Saatva newsletter. By subscribing to Saatva emails, you’ll receive exclusive discounts and sleep tips directly to your inbox and you’ll get $25 off your first purchase.
Extra discounts for professionals: Saatva offers a year-round discount of $225 off purchases of $1000 or more to a variety of groups, including military personnel, healthcare professionals, first responders, government employees, teachers, students and seniors. All you need to do is verify your eligibility to start using your discount.
Follow social media: For even more updates from Saatva, follow them on Facebook, Twitter, Instagram, LinkedIn and YouTube.
Text Saatva: If you’d rather stay in touch with Saatva by text, text BED to SAATVA (722882).
How to use Saatva promo codes
You can use Saatva coupon codes at the checkout stage. All you need to do is follow these straightforward steps below:
- Find your chosen mattress or bedding product and head to the checkout.
- On the right side of the checkout page and underneath your order, you’ll see a drop down that says ‘Discounts & Savings’. If there isn’t a discount already applied, you should see an empty box.
- Enter or paste your code into the box, then hit apply.
- Your basket will be updated with the new discounted price and you can proceed with your order.
Where can I read a Saatva mattress review?
We stay on top of the latest product launches and thoroughly test out everything we recommend and feature here at TechRadar. To read a full review on Saatva mattresses, we have a Saatva Classic mattress review which looks into why this hybrid option is currently number 1 in our best hybrid mattress guide. If you’re interested in a memory foam mattress, we also have a Saatva Loom & Leaf mattress review for you to read, too.
Which Saatva mattress should I buy?
As Saatva has seven mattress options to choose from (including kids' versions), it can be hard to find the best mattress for you. The Saatva mattress we’d recommend the most is the Saatva Classic which is a hybrid mattress made of high-density foam and individually pocketed coils that deliver incredible support and responsiveness. For latex fans, the Saatva Latex Hybrid is a natural latex hybrid that’s medium-firm and has five zones of support. For just memory foam, there’s the Memory Foam Hybrid, the Saatva HD is designed for bigger bodies and the Solaire is the most expensive option but it can be adjusted to 50 precise settings.
Does Saatva sell bedding?
Alongside its award-winning mattresses, Saatva designs and manufactures luxury bedding and sleep accessories, including comforters, quilts, weighted blankets, sheets, duvet covers and sleep masks. Saatva makes its sleep gifts from luxurious and eco-friendly materials, like silk, linen and flannel that feel great on the body, skin and hair.
