FAQs
Does Dell offer warranty on its products?
Yes, warranties last between 1-5 years depending on the product. If you want to find out more about what warranty your product is covered by we recommend contacting Dell customer support. Additionally, you can choose to extend your warranty when purchasing your item at the checkout.
Does Dell offer free shipping?
Dell offers free standard shipping for everything on Dell.com, with no minimum purchase required. You can also sign up for a Dell Rewards membership and receive free expedited delivery on eligible orders. Depending on your location, Dell also offers two-day delivery for certain products if you select expedited delivery at checkout and place your order before 2pm (CT) Monday through Friday.
Does Dell accept returns?
As a Dell customer, you can return most items you've purchased in exchange for a refund or store credit, so long as you do so within 14 days. Simply get in touch with Dell customer service and let them know you intend to send your items back, and they will help you arrange this free of charge.
Can I get in touch with Dell customer service?
There are a number of different departments within Dell customer service. Should you need to get in touch with the brand you can call one of the following numbers to speak to a member of their team:
Home office: 1-877-717-3355
Purchase or upgrade, accessories, or replacement parts: 1-800-357-3355
Member purchase program: 1-800-695-8133
PC & tablet warranties: 1-800-348-6147
What is the Dell Trade-In service
The Dell trade-in service allows you to trade in your old tech for credit to be used on your next Dell purchase. To start the trade-in process just let Dell know the model and make of your item and its condition and you'll receive a quote.
Hints and tips
Look out for seasonal sales: Dell offers seasonal sales throughout the year during holiday shopping events such as Black Friday, Memorial Day, Presidents' Day, and Labor Day. You'll typically find the best discounts during these sales, and Dell's holiday sales typically offer some of the best laptop deals you'll find all year, with record-low prices available on best-selling models like the XPS 13, Inspiron, and Alienware.
Join the Dell Rewards program: Joining Dell's rewards program is easy and free - just sign up with your name and email, and you'll receive 3% back on purchases and receive expedited shipping on eligible orders.
Dell student discounts: College students can qualify for exclusive Dell Coupon codes by signing up for a rewards account with a valid email address that has a school's domain. You'll be able to save on some of Dell's best-selling laptops, plus earn 3% back in rewards and receive free expedited delivery.
Dell military and veteran discounts: It's not just students who can save on their orders. Dell also offers 10% off PCs and electronics for military members and their families. Simply sign up with your .Mil email address to be sent your exclusive code.
Get rewards when you buy with Dell financing: If you are able to afford to pay for your goods on finance, you can open up a Dell Preferred Account, which offers financing options on a variety of Dell products. Doing so will entitle you to can earn $50 in Dell Rewards and 3% back in rewards points when you open your account, which can then be redeemed on future orders. Just make sure you can afford what you buy on credit, and pay off what you owe on time to avoid additional fees.
How to use Dell coupon codes
1. Browse the available Dell coupon codes at the top of this page and find the one you like.
2. Click "Get Code" to reveal your unique code, then copy this for later and click through to Dell.com.
3. Once you're on the site, add the items you want to your basket and head to the checkout when you're done.
4. At the checkout, paste the code into the box marked "Got a coupon?" and click "Apply Coupon."
5. Your order total will now change to reflect your savings.
6. Proceed through the rest of the checkout as usual to place your order.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
