FAQs
What is Acer ID?
Acer ID allows you to create an online account with Acer which gives you access to exclusive discounts and promotions. You can also personalize the experience so you only receive offers on the products you're interested in.
Does Acer offer free shipping?
Unfortunately not - most items are covered under a $10 flat rate for standard shipping or a $30 rate for expedited shipping. There may be some exceptions to these (including one-off Acer promo codes), but generally speaking, you'll have to pay a small charge for delivery via Acer. Note that ground shipping takes between 3 to 7 business days, while expedited shipping takes 1 to 2 business days.
What is Acer's return policy?
Acer has a relatively standard return policy of 15 days for most of its hardware products (including laptops). Unfortunately, shipping will not be refunded and you'll also have to get a unique RMA number by contacting Acer customer support (see above) before you return the product. All returned products will also need all original packaging and any associated manuals.
Note that products purchased at a value of $2,999.99 to $4,999.99 will be subject to a 15% restocking fee, while items of $4,999.99 and above in value will be subject to a 25% restocking fee.
How do I contact Acer customer service?
There are multiple ways to get support at Acer. If you're looking to call a sales team member directly for advice or return information, then you can call 1-800-910-2237. For in-warranty product support, you can call 1-866-695-2237 to chat directly with Acer technicians and IT specialists. Note that Acer also has a number of handy self-help resources on their website that may be able to help you out without the need for calling in.
Hints and tips
Check out the weekly sale page: At the very top of the Acer Store page on the right you'll find a 'sale' section. Navigate to their website to check out all of the latest discounts on laptops, desktops, monitors, and a host of accessories - most of which are updated on a weekly basis. At any one time there are usually quite a few models on sale (including ones highly reviewed by us) so it's a great idea to check in to see what's up for grabs.
Shop clearance items: In addition to the main sales section, Acer also has a clearance page that offers limited-time-only discounts on outgoing models. Clearance can have a bit of a bad rep but don't be put off by this tip as there are usually some great options to consider in the Acer clearance section. We've even spotted relatively new machines being offered up with close to half-price discounts on occasion so definitely give the clearance section a glance.
Don't forget your student discount: Are you a student with a Student Beans account? You can sign up and prove your eligibility to get a full 10% discount sitewide at Acer - one of the best promotions you'll find at the official store. Unfortunately, as of writing, Acer doesn't offer military or key-worker discounts and this particular saving only applies to students.
Wait until the next shopping event: This is more of a general tip but it also applies to Acer discount codes. If you can, it's a great idea to wait until a big retail event like Black Friday to do your shopping. These events are usually where the best deals and coupon codes are concentrated and you can usually get the biggest savings if you can wait. Obviously, Black Friday is the biggest retail calendar event, but you'll also likely find seasonal sales around other holidays like Presidents' Day, Labor Day, and Memorial Day.
How to use Acer promo codes
1. Browse this page for an eligible Acer promo code, click on an entry to open up a pop-up, then copy the code to your clipboard.
2. Next, navigate to the Acer Store using the provided link and browse for eligible products.
3. Once you've done your shopping, navigate to the checkout using the shopping cart icon at the top right of the page (or simply follow via the buy button).
4. At the first page of checkout, look for a field that states "Apply Promo Code" on the right side of the screen. Paste your Acer promo code into this field and click apply to get your discount.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
