FAQs
Does Razer provide free shipping?
All orders over $79 at Razer include free standard shipping across the US. Delivery times are between 5 - 7 business days and tracking information is provided when your order is dispatched. If you’re a member of the RazerStore Rewards program, the spending threshold for free delivery can be lowered to $29 or no minimum depending on your membership tier. You can also choose to pay for express or priority shipping if you’d like your order to arrive earlier.
How can I return items to Razer?
Razer’s standard returns policy allows you to return items up to 14 days from the date you received your order. The product must be unused and have no visible signs of wear, it must be returned in the original packaging, and include all the bundled accessories or promotional items that may have been included with your purchase. Some specific products, apparel and gaming chairs have a few different rules, so check the full returns and refunds page at Razer for further information.
Do Razer products come with a warranty?
All products ordered directly from Razer come with a limited warranty. The length of time varies depending on the item: one year for laptops, two years for most peripherals and three years for gaming chairs. The warranty only covers defects or manufacturing faults within that time period, not including battery life.
What is RazerCare and do I need it?
RazerCare is the manufacturer’s extra warranty plan that allows you to pay to extend your initial coverage and also add the option of accidental damage cover. Two tiers are offered: Essential and Elite. The former can be purchased when you buy your product or up to 11 months later and simply extends the standard limited warranty to three years for laptops, eGPUs and peripherals. The latter must be added within the first 15 days of your original purchase to add accidental damage cover, such as drops, spills, falls and collisions.
Razer hints and tips
- Register for RazerStore Rewards: Before buying anything at Razer it’s worth signing up for RazorStore Rewards. This is a loyalty program that gives you Razer Silver with every purchase - essentially reward points that you can exchange for Razer gear and other exclusive perks. When you join you get a coupon for $10 off and a bonus of 1,000 Razer Silver on your first purchase. There are different tiers, too, which you can reach by spending more at Razer. These higher tiers give you more reward points for future purchases and lower the spending requirement for free shipping to $29 and, eventually, no minimum order value.
- Sign up for the Razer newsletter: A quick and easy way to get $10 off your purchase is to sign up for the Razer newsletter. Simply supply your email and you’ll be sent a $10 voucher to use on your order - as long as you spend at least $99. There’s no obligation to remain signed up once your voucher has arrived, but you will get information on upcoming events, sales and promotions at the Razer store.
- Get savings on the education program: Razer is yet another online store that offers a discount for students. You can get up to 15% off your order through the Razer Education Purchase Program. Either your institution needs to be set up as a Razer partner, or you can use the Unidays service to log in and access discounted goods. Reduced prices are then applied automatically at the checkout.
How to use Razer promo codes
Razer promo codes are entered at the cart. These are the steps you need to follow:
- Add your chosen product to the cart
- Either click the review cart button that appears or click the basket icon
- Click the drop-down that reads ‘Have a promo code?’
- Paste your promo code into the text box and click apply
- The basket will update with the promo code info and new price
What are some of the best Razer products?
We’ve tried and tested a number of Razer products across TechRadar - and many of them are some of the best we’ve seen in their field. If you’re looking for some inspiration to upgrade your battlestation, these are the top bits of gaming gear we’d suggest you pick up.
Razer Basilisk V3 Pro: This is the best gaming mouse you can buy right now according to TechRadar reviewers. The Razer Basilisk V3 Pro is a fast, responsive and all-around solid gaming mouse that also comes with some useful features such as multiple programmable buttons and wireless charging technology. The RGB lighting is subtle but stylish, too. Check out our full Razer Basilisk V3 Pro review for more information.
Razer Huntsman V2: Need a new gaming keyboard? Here’s our top pick that was awarded the full five stars by TechRadar. It offers one of the best gaming and typing experiences we’ve had in a long time, thanks to customizable tactile keys and a comfortable wrist rest. It’s a pricey keyboard, sure, but one that’s well worth the money if you’re big into competitive games. Check out our full Razer Huntsman V2 review for more information.
Razer Naga Pro Wireless: With dozens of moves and shortcuts available at once, MMORPGs and MOBAs demand a lot more from our gaming peripherals. With that in mind, the Razer Naga Pro Wireless is up there as one of the best MMO mice available today. Not only does it offer top-of-the-line speed and accuracy in wired or wireless mode, but it also has customisable side plates that add up to 12 additional programmable buttons to the mouse. Check out our full Razer Naga Pro Wireless review for more information.
Razer Blackshark V2 Pro: Razer also makes exceptional gaming headsets like the Razer Blackshark V2 Pro. It sits at the top of the list of our favorite wireless gaming headsets right now. Get it for the premium build quality, rich sound and fantastic battery life. There’s also Razer’s THX Spatial audio tech included for a more enhanced experience. Check out our full Razer Blackshark V2 Pro review for more information.
Razer Blade 14: As well as peripherals, Razer makes some seriously premium gaming laptops. One of the finest of these is the Razer Blade 14: a slim, lightweight and sturdy portable machine that provides impressive gaming performance at 1080p and 1440p resolutions, with a vibrant 165Hz display and a great selection of physical ports. Check out our full Razer Blade 14 review for more information.
