FAQs
How do I contact Crutchfield?
You can call their customer service team on 1-844-347-8129. Alternatively you can also visit the contact page on their website for more information, or visit their social media pages.
Does Crutchfield offer free delivery and installation?
Crutchfield offers free delivery on all orders worth $35 and up. All orders under this will be subject to a $7.99 delivery charge. Note that this only covers the standard 1-2 day standard delivery option and you'll have to pay extra if you want the option for next-day delivery.
If you're looking for installation services, note that these are only offered via physical store locations. Those buying online won't get access to these. You will, however, get unlimited free tech support for life and the company also has a wide number of useful articles that can help you set up your tech at home.
Does Crutchfield have a reward or referral scheme?
Yep! Crutchfield has both. First up, the reward scheme operates as you'd imagine - you sign up, earn points on purchases, and then redeem those points to get discounts. Sign-up is free and you'll get up to $100 off your next purchase, depending on how many points you've earned. The Crutchfield friends scheme operated alongside the referral program, automatically granting 1000 points ($20 off) if you refer a friend. Note that your friend will need to create an account and make a purchase over $40 while using your referral code at checkout (available in your customer account).
Does Crutchfield have a return policy?
If you're not satisfied with your purchase then you can return your product directly to Crutchfield within 60 days of purchase. Note that the product will need to still be in like-new condition and the shipping cost will be deducted from your return credit. After returning your item, you can choose to get a full refund or a product exchange for the same value.
Hints and Tips
Shop the weekly Crutchfield specials: At any one time in the year, Crutchfield will post a number of limited-time special deals that you can check out each week. These can be on anything from the latest cameras to car audio accessories so definitely don't forget to check out the Crutchfield Specials section on the retailer's site as you browse.
Sign up for the Crutchfield weekly newsletter: At the very bottom of the Crutchfield store page you'll see a small input for your email address. Using this field you can sign up for the Crutchfield weekly newsletter for all the latest promotions and buying advice from the retailer. While this is fairly standard retailer practice, signing up for the Crutchfield newsletter comes with the added benefit of having the chance to win a $350 gift card so it's well worth doing.
Trade in old gear: Crutchfield has a partnership with a company called 2nd Life, which enables you to trade-in old tech in exchange for gift cards. You can get a quote on your old gear through their website, which can include everything from laptops to audio equipment. If you don't spot your old tech included in the list, then you can get a quote directly from 2nd Life by filling out the related form.
Use the reward scheme: As we've previously mentioned in this article, Crutchfield has a reward scheme that you can use to get discounts on tech if you're a repeat customer. While this might not be of the best use for new customers, those thinking about making a return visit down the line should make sure they sign up for an account to receive up to $100 off their next purchase. It's via this scheme you can also refer-a-friend to Crutchfield, for an additional number of reward points to redeem on your next purchase.
Wait until a big retail event: Possibly the best piece of advice in this entire list - if you can, wait until a big retail event like Black Friday rolls around to do your shopping. While Black Friday is the biggest event of the year, it's not the only time when you can find a decent sale online and you'll find plenty of options around Presidents' Day, Labor Day, and also mid-summer around Amazon Prime Day.
How to use your Crutchfield coupon
1. Just select the code you'd like to use, then click 'Get Code' and copy your unique code for later.
2. Head over to the Crutchfield website and browse the tech they have to offer, adding items to your basket as you go. When you're ready to order, head to the checkout.
3. Enter your Crutchfield coupon code into the box marked 'Promo Code' and click 'Apply' to change your order total.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
