FAQs
What warranty does Canon offer?
Canon products have a two-year guarantee as standard. This protects you against manufacturing defects and other unexpected repair bills. Some printers also now offer a three-year extended warranty as standard so double check which warranty you get with your printer purchase. It also has a 30-day returns policy in which you can return a purchase free of charge and for a full refund.
Does Canon have free delivery?
Yes, you get free delivery for all purchases over £30. For anything under that, the fee is £3.99. In all cases, items are delivered within five to seven working days.
What is Canon Repeat & Save?
Canon Repeat & Save is Canon's scheme for helping you save money on printer consumables. By signing up for repeat orders, you can save up to 5% on selected products including toner and ink. It's a modest discount but one advantage is that you can simply decide how often you'd like to receive a delivery and Canon does the rest, so you don't have to remember to order ink regularly. It's possible to cancel at any time if you find your printing needs have changed.
How do I contact Canon?
Like other retailers, Canon has multiple ways in which you can contact the customer service team. For anything non-urgent, you can email store.uk@cc.canon-europe.com. If you prefer to phone, you can call the customer service department at 020 7660 0186. The line is open Monday to Friday between 8am and 8pm. For any email enquiries, expect a response within one to two business days.
Hints and Tips
Check Canon's clearance section: Canon sells off a lot of its products via the clearance section. It's a varied selection of products with everything from cameras and lenses to printers, video cameras, and calculators. If you're flexible about what you want to buy, there are some considerable savings to be enjoyed here.
Consider buying refurbished: Canon has a refurbished camera section with mirrorless, DSLR, and compact cameras all featuring. All the products here have been extensively refurbished by Canon and still have the full two-year warranty you'd expect from a new product. It's worth checking out as there are some significant savings possible.
Look for bundle offers: Canon often has deals on cameras where you save money on a related lens. These differ throughout the year but it's worth seeing what's out there, especially if you're flexible about what you plan on buying. With lenses potentially costing a huge sum, the savings can add up a bit either through direct price cuts or cashback offers. Such bundles can also reap savings on backpacks for your camera, SD cards, and other accessories that soon add up if bought individually. Bundles can appear once you've added a camera or printer to your basket with a suggestion of what else you might want to buy.
Use your student discount: Canon has exclusive student offers with qualifying products often offering savings of anywhere from £70 to £100. You'll need to provide evidence that you're a student such as a student ID but you'll receive the discount back as cashback once it's been approved.
Avoid paying for delivery: Canon offers free delivery for all orders over £30. Obviously, if you're buying a new camera or printer, this is easy to hit. If you're buying cheaper consumables, bundle them together with others so you get free delivery. Do this when you next stock up on photo paper or ink – after all, you'll need more in the future.
Look for Canon sales: Canon often has sales such as during Black Friday, Christmas, back to school season, Easter, and other key holiday periods. What it stocks in those sales can change depending on the time of year. Printers are often on sale during back to school season, while cameras are more likely on sale as part of Black Friday. If you're near one of these time periods, it makes sense to hold off on a purchase and wait and see what discounts could unfold.
How to use Canon discount codes
1) Find the Canon promo code you want to use from the list above. Copy it to your device's clipboard then head to the Canon website.
2) Find the product you plan on buying then click "Add to Basket".
3) Either click "Go to Basket" or click the shopping basket on the main site.
4) On Your Basket, scroll down and click "Add a voucher code" to reveal the Canon voucher code box. From here, paste the discount code into the box then click "Apply".
5) Once the discount has been applied, continue the checkout process to finish ordering your item.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
