FAQs
Does HP offer free shipping?
Yes, HP offers free shipping sitewide via the official HP Store. Shipping time for the standard free delivery option is 5 to 7 business days, depending on the item you're buying. If you'd prefer expedited shipping, there's also the option to pay extra for a speedier delivery window. Note that you can also track shipping for your orders via your HP account.
Does HP price match?
Spotted a better price at a rival retailer? The HP sales team will price match an equivalent machine through the official HP Store website. It doesn't have to specifically be n HP model to be eligible for price match - only a machine of comparable specifications. HP defines a comparable PC as one that's manufactured by Dell, Lenovo, Toshiba, Samsung & HP, and that is currently available at a major online retailer.
Does HP offer a military or student discount?
Yes to both! HP offers a 40% sitewide discount for both students and those who are affiliated with the military. These extremely generous discount programs can be accessed on the HP Education store page and the HP Frontline Heroes portal. Note that the education discount applies to both students and teachers and the Frontline discount is available to most key workers (military, healthcare, first responders). All discounts will need relevant identification to prove eligibility (a .edu email, and an ID.me account).
How can I contact HP support?
If you're looking for support or advice regarding an order, you can call the HP sales team directly on 800-565-9917. Alternatively, if you'd prefer to use a live chat or consult self-help resources, you can check out the HP contact page. For help or support with an existing HP product, you can contact HP tech support and check out a number of helpful online resources on their website.
What is HP's return policy?
HP offers a 30-day return period for most products purchased directly from HP, including laptops, desktops, printers, and accessories. The 30-day return period starts from the date of shipment or pickup, depending on the delivery method. There are a few exceptions to be aware of such as the product must be returned in its original packaging, with all the accessories, documentation, and parts that came with it. Products that have been opened or used may be subject to a restocking fee. Customized products, such as laptops with custom configurations, may not be eligible for return unless they are defective. HP also offers a separate return policy for products purchased through the HP Marketplace, which is a platform for third-party sellers. The return policy for Marketplace products may vary depending on the seller.
Hints and tips
Wait for an HP sale: Quite possibly the most valuable tip regardless of which store you're shopping at - generally speaking you'll get the best deals and coupon codes around big retail events. The most obvious call-out here is Black Friday in November, but you'll also find smaller (but still great) sales around national holidays like Presidents' Day, Labor Day, and Memorial Day. HP usually participates in retail events so it's a great idea to hold off and see what crops up if you're relatively close to the next event.
Sign up for the HP newsletter: This is a minor tip, but a handy little way to save a bit of cash on your next offer. Navigate to the HP website to sign up to the newsletter. Not only will you be the first to know about big retail events like the ones mentioned above, but HP will also knock $10 off your next order of $60 or more in value.
Join HP rewards: HP operates a customer reward scheme that could see you earning up to 3% back from your purchases. You can sign up for free to make sure you're earning points from the offset. While this tip isn't so handy for saving on your first order, it could be a great way to save a few bucks down the line - on replacement ink packs or computing accessories, for example.
Sign up for HP instant ink: The instant ink subscription lets you save up to 50% on ink and plans start at just $0.99, so you'll never have to worry about buying ink again. Sign up today to receive $10 in credit.
How to use HP coupon codes
1. Browse this page to find an eligible HP coupon code, click on the entry to open a pop-up on screen, copy the relevant HP coupon code to your clipboard.
2. Next, navigate to the HP Store via the provided link to browse eligible products.
3. Once you're done shopping, make sure all products are added to your shopping basket and navigate to checkout. This can be done either by following buy button links or via the shopping cart icon in the top right corner of the page.
4. On the first page of checkout, look for a field entitled "Coupon Code", paste the relevant HP coupon code from this page into this field and click the "Apply" button.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
