FAQs
How long does HP take to deliver?
HP offers next working day delivery on all products currently in stock. Orders are delivered from Monday to Friday with free postage on all orders over £25. If you buy something under £25, the cost is £3 per order.
Does HP offer an NHS discount?
Yes, HP continues to offer an NHS employee discount. It's up to 40% off on select products and you'll need to verify your status as someone eligible for the discount. All NHS staff with a valid current NHS ID are eligible.
Is there a HP student discount?
HP offers up to 40% off for students. This discount applies to accessories and monitors, while you can save up to 15% on laptops and desktops, and up to 10% off printers. Students in sixth form, college, and university are eligible along with academic staff at all of those institutions. You need to register using your academic email address to be eligible with new students able to send their proof of enrolment to ukepppresalessupport@hp.com.
What is HP+?
HP+ is a concept devised by HP to make its printers smarter. It makes it simpler to set up an Instant Ink subscription so that you're regularly sent ink as you need it with HP monitoring your ink levels. You also get an extra year's warranty with the company in case of any issues. As a smart printer, the device is always automatically kept up-to-date and secure. It's also cloud-connected so you can easily print from any other location.
How do I contact HP customer service?
HP offers many ways to contact customer service. If you want to talk to someone about a potential purchase, you can call 0207 660 3859 to enquire about a product. If you need to call tech support, the phone number is 0207 660 0596. In all cases, the phone lines are open 9am to 5.30pm Monday to Friday.
Hints and Tips
Trade in your old PC: HP has a trade-in scheme that allows you to trade in any working laptop or desktop to get money off your next purchase. The laptop needs to be no more than six years old, it must be able to power on and hold at least 15 minutes of charge. When buying a PC from HP that costs over £601, you get £200 cashback while any system costing from £400 gets you £100. Check the system you want is part of the offer before signing up for the deal. It works as a cashback offer so you'll pay for the new device outright before receiving cashback within 21 days of receipt of your trade-in.
Check clearance deals: HP has a range of clearance deals with each product deemed as the "last chance to buy". It means stock is limited and you're sometimes buying slightly older tech but there are good savings to be made here if you're able to make the decision fast.
Look for bundle deals: Sometimes, HP offers bundle deals, such as being able to buy a printer for a reduced price at the same time as a desktop PC. If you're looking to kit out a home office or similar, these bundle deals can work out as a great option.
Keep an eye on seasonal sales: HP often runs many seasonal sales with some substantial discounts. These are often held around Black Friday, Christmas, Easter, and times like the back to school season. If you're thinking about buying something and you're near a memorable seasonal event, hold on and wait and see if there are more savings to be enjoyed.
Consider using HP's price guarantee scheme: If you buy something from the HP store, and the price drops within 21 days, HP will refund the difference. It's up to you to keep an eye on these price drops so make sure you do for the few weeks following your purchase.
Sign up for HP Instant Ink: Most of HP's printers now offer three months of Instant Ink for free to start you off. From there, plans cost from just 99p a month while saving you the hassle of tracking when your ink or toner levels are running low. Even if you don't use it beyond three months, free ink is always useful and you can choose to cancel at any time making it an unmissable bargain.
How to use HP discount codes
1. On this page, find the HP promo code you want to use then copy it to your device's clipboard.
2. Go to the HP website and find the device you plan on buying. Click "Add to Basket" to begin the checkout process.
3. Click "Go to Basket" or choose to add accessories or an extended warranty.
4. Under the basket summary on the right-hand side, click "Add a promo code".
5. Paste your HP voucher code into the "Enter promo code" box then click "Apply".
6. The discount will be applied to your basket and you can continue with the purchasing process to finish ordering your new item.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
