FAQs
How much does shipping cost from Razer?
Razer offers free standard delivery on orders over £79. If your order is under £79, the shipping cost depends on your location but will typically set you back £10. You can also get free delivery on all orders if you’re in tier three of the RazerStore Rewards loyalty programme.
How do I track my Razer order?
When you order with Razer, you’ll be sent an email confirmation with tracking details. Use this to track your order. Alternatively, you can sign into your Razer account to check your order status.
What is the Razer returns policy?
If you’re unhappy with your order, you can return it within 14 days from when you received your order. To start a return, head to the returns section of the website and click ‘Start My Return’ or get in touch with Razer customer service.
How do I cancel my Razer order?
If you need to cancel your order, you have two hours to do so after placing your order. Get in touch with Razer to sort out a cancellation or head to the orders page on your Razer account to cancel your order.
Do Razer products come with a warranty?
Razer offers limited warranties on its products, with warranty options varying between one to five years. You’ll need to claim your warranty by showing proof of purchase to take advantage of the coverage.
How do I contact Razer?
If you need to get in touch with Razer customer service, you can fill out the contact form on the website. Provide as many details about your query as possible and a member of their team will come back to you as soon as possible.
Hints and Tips
Check the sales: You can find all the latest offers and discounts on Razer products on the Razer website and at select retailers. Make sure to shop during big sales seasons like Black Friday and Cyber Monday. To get the biggest discounts
Sign up for the Razer newsletter: Stay up-to-date with Razer by signing up to their newsletter. By subscribing to Razer emails, you’ll receive the latest news, product releases, deals, competitions and much more. When you sign up, you’ll also get £10 off your first order.
Don’t forget RazerStore Rewards: Razer has a free loyalty programme called RazerStore Rewards. When you spend money at Razer, you’ll earn points that you can use on your orders. There are three tiers to RazerStore Rewards depending on how much you spend. The more you spend, the more points, awards and benefits you receive!
Use the Razer student discount: Razer offers a student discount called the Razer Education Program. When you verify your eligibility, Razer will give your 15% off peripherals and accessories, and 5% off desktops and laptops.
How to use Razer discount codes
1) Add everything to your basket at Razer and head to the checkout page.
2) At the checkout, you’ll see a box on the right side of the page that says ‘Have a promo code’. This should be underneath your order summary.
3) Enter or paste the code in the box and click ‘Apply’.
4) If your code is valid, the page will refresh and the coupon will be added to your total.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
