FAQs
Does Casper offer free shipping?
Yes, Casper offers free shipping on all orders with no minimum spend, letting you save on any additional fees. The brand also offers in-home delivery & setup, but this costs an additional $199, and is not available on all products.
How do I track my Casper order?
When you order from Casper, you’ll receive an email confirmation with your tracking details. Use this to track your order, or you can sign into your Casper account to check your order status.
What is the Casper returns policy?
If you’re unhappy with your order, you can return it within 100 days of receiving it, as part of Casper’s 100-night trial. You must try out the mattress for 30 days before returning it. To start a return, contact the Casper customer service team.
Does Casper offer warranties?
Casper offers a 10 year limited warranty on its mattresses. On other products, Casper offers 1-3 year warranties.
Can I exchange or cancel my order?
If you’d like to exchange your order, you can do so after the 30-night adjustment period and before the 100-night trial runs out. Simply contact Casper to organise an exchange. If you’d like to cancel your order, you'll need to email Casper customer service to start the process.
How do I contact Casper?
To contact the Casper customer service team, you can call them on +1 888-498-0003 or start a live chat on the website.
Hints and Tips
Watch out for the sales: To save money on Casper mattresses, be sure to shop the sale. Casper runs sales throughout the year, particularly during big holidays like Labour Day, Memorial Day, Fourth of July, Black Friday and Cyber Monday. The type of deals you can expect to see from Casper include up to 20% off bedding bundles and money off select mattresses. To stay up-to-date with Casper discounts, keep our Casper deals and sales page bookmarked.
Bundle & Save: Casper’s bundle & save deals are an amazing way to save money on a full sleep set-up. For example, the Casper Bundle is made up of the Casper mattress, two pillows, a sheet set and mattress protector… and if you buy all these together, you can get 25% off your order.
Sign up to the Casper newsletter: To stay updated on all things Casper, subscribe to the newsletter. By signing up to Casper emails, you’ll be the first to receive the latest news, updates, product releases and promotions. What more could you want?!
Follow Casper on social media: For even more updates, make sure to follow Casper on Facebook, Twitter, Instagram, Pinterest, YouTube and LinkedIn.
Refer a friend: If you love Casper and think other people will too, refer a friend or family member. With Casper’s referral scheme, your friend will get 25% off their first mattress by using your personal link.in return, you’ll also get a $75 Amazon Gift Cars as a thank you.
How to use Casper coupons
1. Look through the Casper coupons listed above, and click 'Get Code' next to one you'd like to apply to your order.
2. Copy the code to your clipboard, then head over to the Casper website to start shopping.
3. Add the items to your cart as you go, then click on the cart icon to review your order.
4. Underneath your order summary on the right side of the page, you’ll see a drop-down that says ‘Apply Promo Code +’. Click this to reveal a box.
5. Type or paste your coupon in the box and click ‘Apply’.
6. Once you’ve done this, your basket will be updated with the new discounted price and you can proceed to delivery and payment.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
