FAQs
Does DreamCloud offer free shipping?
All DreamCloud orders placed to addresses within the contiguous US come with free shipping as standard, which should arrive in 2 - 5 working days. However, a $250 fee applies to orders to Alaska or Hawaii. You can track your order using the brand's dedicated order tracker on its website.
Is there a DreamCloud military discount?
Not only does DreamCloud offer a discount to members of the military and veterans, it also offers savings to first responders and healthcare professionals when they verify with ID.Me. Just sign in to your account to confirm your eligibility and you'll be sent a discount code for 5% off your next order as a thanks for your service.
Does DreamCloud provide a warranty?
DreamCloud offers a lifetime warranty on all of its mattresses, which entitles you to a free replacement mattress if yours develops a fault within the first 10 years of your purchase. Your coverage doesn't end after 10 years, though - for any faults that develop after this point, you will be entitled to free repairs or recovering. For non-mattress items, warranties vary depending on the item. For example, bed frames come with a 3-year warranty, whilst furniture is covered for one year.
What is the DreamCloud returns policy?
If you’re unhappy with your order, you can return it for free within 365 days of receiving it, thanks to the DreamCloud 365 nights trial. This means you can try out your DreamCloud mattress for a full year and if you’re not completely satisfied, you can return it for a full refund.
DreamCloud requests that you try it out for at least 30 days before you issue a return. For other items like pillows, duvets and sheets, you can return them within 50 days of receipt. To start a return, contact DreamCloud customer service.
DreamCloud Saving tips
Shop the sales
The best way to save money on your DreamCloud purchases is to shop the sales. DreamCloud mattress deals run all year round, but the biggest savings can usually be found during holidays, like President’s Day and Black Friday. We've previously seen these deals offer up to 60% off selected products.
We keep a close eye on sleep savings here at TechRadar, including any that DreamCloud is running, adding them to this page whenever we find them. If you're looking to catch the best holiday offers, make sure to check back in with us around key times of year to see what the brand is offering.
Buy a bundle
In the market for multiple sleep products? See if you can pick up a DreamCloud bundle containing the items you're after and you could save as much as 60% on the price of buying them separately. Bundles can include a mattress with a bed frame and bedding set, bedding sets with beside furniture and a headboard, or just a selection of bedding (e.g. pillow, mattress topper, duvet) depending on what you need.
Refer a friend
Know someone in the market for a mattress? Spread the word about DreamCloud to earn rewards. All you need to do is enter your email on the ‘Refer a Friend’ page of the website to generate a referral link, then send it to a friend. When they use this link to place an order with the brand, they'll get $100 off a mattress at the checkout, and you’ll receive a $100 Amazon gift card as thanks once their order is complete.
Join the mailing list
Want to stay in the loop about the latest news, product launches & sales from DreamCloud? Subscribe to the brand's newsletter by providing your chosen email address through the text field on the brand's site and you’ll start getting regular updates direct to your inbox, including the occasional exclusive discount you won't find anywhere else.
How to use DreamCloud coupons
- Browse the latest DreamCloud coupon codes listed on this page until you find one you want to use.
- Click "Get Code" to open a new tab, where you can copy your code to your clipboard.
- Navigate back to your old tab to reach the DreamCloud website and start shopping.
- Once you've added all the products you want to buy to your cart, head to the checkout.
- On the right side of the checkout page underneath your order, find the box marked "Enter Coupon Code".
- Enter or paste your code into the box and then hit "Apply".
- Your order total should update to include the new discounted price.
- Continue through the rest of the checkout process as normal.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
