FAQs
How much does shipping cost from Nectar?
Regardless of what’s in your order, shipping is free within the United States. If you live in Alaska or Hawaii, there will be additional shipping costs of $150 per large item which will be applied at the checkout.
How do I track my Nectar order?
When you order from Nectar, you will receive an email with a tracking link and your 3-hour delivery window the evening before your mattress delivery, or on the day of delivery if you’ve ordered a non-mattress. For up-to-date details of your order, view and track your orders in the ‘My Account’ section of the Nectar website.
What is the Nectar returns policy?
If you’re unhappy with your order, you can return within 365 days of receiving it, thanks to the Nectar 365-night trial. To start a return, you’ll need to contact Nectar customer care.
Does Nectar offer warranties?
Nectar offers a Forever Warranty. This warranty covers all Nectar mattresses and promises to replace your mattress anytime during your use of it at no charge if it breaks from normal use.
What payment options are available at Nectar?
Nectar accepts all major credit and debit cards, PayPal, American Express, Discover and Amazon Pay. Financing options are also available.
How do I cancel or change my order?
You can cancel or change your order at any time prior to processing. If your order has been processed or shipped, you will need to go through the returns process.
Nectar hints and tips
Watch out for the sales: If you need a new mattress but are trying to keep the costs down, check out the Nectar sale. Nectar mattress sales and deals run all year round, and typically offer up to 50% off its popular mattress and bedding products. If the product you want to buy is on sale, the discounted price will be shown on the product page and added automatically to the checkout.
Follow on socials: To stay up-to-date with the latest news, product launches and sales, make sure to follow Nectar on its social media pages, including Facebook, Twitter, Instagram and YouTube.
Refer a friend: Know someone who’s looking for a new mattress? Through the Nectar ‘Refer a friend’ scheme, your friend will receive $100 off a mattress and you’ll get a $100 Amazon Gift Card as a thank you. All you have to do is enter your email address on the ‘Refer a friend’ page to generate your personal link. Send this link to your friends and get them to use it when purchasing their mattress.
Additional discounts at Nectar: For military personnel, healthcare professionals and first responders, Nectar wants to thank you for all that you do with 40% off. You’ll need to verify your eligibility and then you’ll receive an exclusive 40% discount code to spend at Nectar.
How to use Nectar coupons
You can use Nectar coupon codes at the checkout. Simply follow these steps below:
- Do your shopping and add your chosen mattress or bedding product to the cart before heading to the checkout
- On the right side of the checkout page and underneath your order, you’ll see a box that says ‘Enter Coupon Code’
- Enter or paste your code into the box, then hit apply.
- Your basket will be updated with the new discounted price and you can proceed with your order
- NOTE: If the mattress you’re buying has an exclusive discount offered on it, for example, ‘33% off the Nectar Mattress’, the discount will be automatically applied at the checkout. If you don’t want this discount for whatever reason, you’ll have to remove it and add your own code in the box
Where can I read a Nectar mattress review?
At TechRadar, we only recommend the very best to our readers, and before we do, we make sure we’ve given the product thorough testing. You can read our full Nectar Memory Foam Mattress review which looks into the motion isolation, firmness levels and price of this popular mattress. We also have a Nectar Premier Hybrid Mattress review, too.
Should I buy a Nectar mattress?
In short, yes! Nectar designs, manufactures and sells some of the best mattresses you can get on the market. Its three US mattress options are all springless and rely on multiple certified foam layers to deliver premium comfort and support, which is why Nectar also features in our best memory foam mattress guide. The brand is reliable and has won awards for its customer service, so even if you’re unhappy with your mattress purchase, they’re sure to help solve any problems.
What else can I get at Nectar?
Besides their award-winning mattresses, Nectar offers a wide range of bedding, including duvets, pillows, sheets, protectors, quilts and weighted blankets. The brand also makes and sells furniture, like metal and adjustable bed frames, headboards, nightstands and dressers, so you can buy everything you could possibly want for your bedroom at Nectar Sleep.
