FAQs
Can I buy a Purple Gift Card?
Absolutely, Purple gift cards are available for customers to by via their website. Gift Cards can be bought with credit starting at $5 all the way up to $1000 making them the perfect gift.
How can I get a free Purple pillow?
You can get one of Purple's iconic pillows when you shop specific mattress bundles on the Purple website.
How much does shipping cost?
Purple offers free shipping anywhere in the United States. For orders from Alaska and Hawaii, there will be an extra charge which will be calculated for you at the checkout.
Will Purple set up my mattress for me?
Purple offers In-Home setup for free for Purple Hybrid Premier mattresses. If you’d like In-Home setup for a Purple, Purple Plus or Purple Hybrid, there will be an extra charge of $200.
How do I track my Purple order?
When you purchase your mattress from Purple, you will receive an email confirmation which will include your tracking number and link. Use these to track your order. Additionally, you can add these details on the ‘Track Your Order’ section of the Purple website.
What is the Purple returns policy?
If you’re unhappy with your order, you can return it within 100 days from the date of delivery. Due to the GelFlex Grid, Purple require you to test out the mattress for at least 21 days before you decide to return it. For other Purple products, you have 30 days from the delivery date to return your order for a full refund. To start a return, contact Purple customer service or fill out a form on the website.
Does Purple offer warranties?
Yes, Purple offers a 10-year warranty on its mattresses. For other products, like pillows, bedding and seat cushions, Purple offers a 1-year warranty.
How do I contact Purple?
To get in touch with Purple, call them on 888 848 8456, email them on info@purple.com or start a live chat on their website.
Does Purple offer a student discount?
Purple does exclusive Purple promo codes to students. Currently, they offer a 10% discount to verified students through their partnership with Student Beans. To take advantage of this discount, you'll need to sign up for a Student Beans account and verify your student status. Once you've done that, you'll be able to access the Purple student discount code and use it at checkout on the Purple website.
Does Purple have a referral discount?
Absolutely, Purple has a referral program that allows customers to earn discounts on their purchases by referring their friends and family to the company. When you refer a new customer to Purple, they will receive a Purple promo codes to use on their first purchase, and you will receive a reward in the form of a discount on your next purchase. The exact amount of the reward may vary depending on the current promotions, but it's typically around $75 off a mattress purchase or $50 off a pillow or bedding purchase.
Hints and tips
Don’t forget to shop the sales: To get the best possible prices on Purple mattresses and other sleep products, shop the Purple sale. Purple mattress sales and deals run throughout the year, with the biggest discounts up for grabs on major holidays like President’s Day and Black Friday. In the sales, you can expect to save up to $900 on bundle sets, including a mattress and a bed base, or percentage discounts on other accessories, like pillows and sheets.
Sign up for the Purple newsletter: To stay up-to-date with the latest news, product launches and sales, sign up for the Purple newsletter. When you sign up for emails from Purple, new subscribers will receive $50 off their first mattress purchase.
Follow on social media: If you can’t get enough of Purple, make sure to follow Purple on its social media pages, including Facebook, Twitter, Instagram, Pinterest and YouTube.
Extra discounts at Purple: Purple wants to show its appreciation with its Special Purchase Programs. If you’re a healthcare professional, military personnel, first responder, trucker, or in the education sector, all you need to do is verify your eligibility to save 10% with exclusive Purple promo codes.
Give a gift card: If you have a family member, friend or partner who’s hard to buy for, give them a Purple gift card. You can customise your e-gift card and give as little as $5 up to $500, for all their bedding needs.
How to use Purple promo codes
1) Do your shopping and add your chosen mattress or bedding product to the cart before heading to the checkout
2) On the right side of the checkout page, you’ll see ‘Promo Code’ and a drop-down that says ‘Add’. Click this and a box will appear
3) Enter or paste your code into the box, then hit apply
4) Your basket will be updated with the new discounted price and you can proceed with your order
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
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Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
