FAQs
How fast is Google store delivery?
Most items on the Google Store are available to be dispatched immediately. Look up the item you're considering buying and check the dispatch time next to it. In the majority of cases, items are dispatched to arrive within two days of ordering with some arriving the next day.
Does Google offer free shipping?
Yes, Google offers free standard delivery on all its items. Standard delivery is the only option available when buying from Google so you can't upgrade to a priority service or guarantee next day delivery.
What courier does Google Store use?
Google uses a mixture of delivery services. That means your item can arrive via FedEx, UPS, or DHL. In all cases, you'll receive a tracking number and a delivery date to monitor your purchase's journey.
Can I get a Google Store student discount?
If you verify your status as a student via StudentBeans or similar, you can enjoy a 10% student discount. There are certain exclusions on the discount, mostly relating to the latest releases and the most expensive options around. The vast majority of products are eligible for 10% off.
How do I contact Google Store customer service?
If you need to contact Google Store customer service, you can do so via its website. Enter a few details regarding your issue. From there, you can either look through FAQs or contact someone directly. When dealing with an order enquiry, you can choose to receive a call from an operative, use web chat to discuss it live via text-based chat, or you can email Google for a query that isn't urgent.
Are there Google events?
Like Apple, Google hosts many events throughout the year. These include major events such as Google I/O along with other smaller occasions. When considering making a purchase, it's sensible to check when the next event is as there could be one announcing a new model imminently. Other events demonstrate new software updates rather than hardware but these are still often interesting for avid Google users.
Hints and Tips
Check the Google Store offers section: Google Store has its own offers section with a variety of devices on sale. These can be discounts on phones but also Google Wifi, security cameras, or accessories like cases.
Trade your old phone in: Via Google Store, you can trade in on your old phone. Find the phone you want to buy then look at its product page. If there's a trade-in offer, it'll be under your color choice. From here, you can save hundreds depending on the phone you wish to trade in. All you need to do is post your old device at no charge within 30 days of receiving the estimate from Google.
Buy a bundle deal: Google Store has some bundle deals such as being able to buy a front door monitoring pack or an audio package. If you're planning on kitting out your home with more smart home equipment, this can be a good way to save rather than buying individually.
Look for other savings: Not all Google Store savings are monetary based. Others can offer free months to YouTube Premium or Google One. Be sure to check if something like this would be of use to you as it could work out a better saving than buying at a small discount.
Use the Google Store price match promise: Google Store has a price match policy. Spot the item you're buying for less at a qualified retailer and you can contact Google to get the item for the same price direct from the company. Qualifying retailers include Amazon, Argos, Currys, and John Lewis.
Shop during sales seasons: Google Store is like other retailers meaning it often hosts sales during key sales periods such as Christmas, Black Friday, and other holiday events. If you're near a special time of year, it's a good idea to wait and see what discounts might emerge. That includes such as during back to school season or similar.
How to use Google Store discount codes
1) Find the Google Store promo code you wish to use on this page. Copy it to your PC's clipboard for use in a moment.
2) Go to the Google Store site and find the item you want to buy. Click on it to open the product page.
3) From here, pick the color or other options you may need to choose then click "Add to Basket".
4) Click "Go to Basket" when you're ready to make your purchase, then click "Proceed to Checkout".
5) Under your payment details, click "Add a promo code". Paste the promo code in here and click "Apply" to apply the discount to your purchase.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
