FAQs
Can I get free shipping on my Anker SOLIX order?
Yes, all orders come with free US ground shipping, which should arrive in 5-7 working days. Anker ships items with UPS and FedEx, with order tracking provided upon confirmation.
Can I read an Anker SOLIX review?
At TechRadar, we count Anker products amongst the best portable power stations on the market. We named the SOLIX F3800 our best pick for RVs and home backup, and were impressed by its speedy solar charge, seamless grid integration and app-based energy monitoring features in our Anker SOLIX F3800 Home Power System review.
We've also reviewed the portable version of the F3800 (which offers plenty of ports and high output that can act as a backup home supply), and the Solix C1000 (which is an intensely reliable and much more portable supply).
Does Anker SOLIX sell refurbished products?
Yes, you'll find a selection of refurbished devices available to purchase through the SOLIX website. These models have been returned by other customers, and are usually sold at a significant discount of up to 65% off. All items have been inspected by the Anker team before resale to ensure they're like-new, so you won't be compromising on quality.
Do Anker SOLIX products come with a warranty?
Yes, but the length of your warranty will vary depending on the item you have purchased from the SOLIX range. You'll find different products covered for between 18 months and 10 years. If you want to know how long your product is covered for and register your warranty, you can find a full breakdown on the SOLIX refunds and returns page.
Can I return items to Anker SOLIX?
Yes, but if you are simply sending your item back because you have changed your mind, you will need to do so within 30 days of your purchase and to cover your return shipping costs. To start the process, first get in touch with the brand's service team and notify them of your intention to send your product back.
Anker SOLIX Saving tips
Shop during sales periods
You'll see a number of sales running on the Anker SOLIX website throughout the year, with the biggest usually taking place around the likes of Memorial Day, Labor Day, Black Friday, Cyber Monday, 4th July and Christmas. You can expect discounts of up to 65% on selected products for a limited time, so check in when these events roll around to see if you can pick up your tech at better prices.
Join AnkerCredits rewards
Repeat customers can earn additional perks by joining Anker SOLIX's rewards program. Once you're a member, you'll start earning credits on every purchase, which can be used to purchase exclusive members-only products, or to get discounts at the checkout.
Every 100 credits is equal to $1, with options to start redeeming your credits once you have 500 or more. For example, you can use 500 credits to get $5 off selected Anker products at the checkout, or you can save more and opt for gift card (e.g. a $100 gift card for 10,000 credits).
Joining is free, and the perks don't stop there: members also get birthday gifts, priority customer support, and exclusive same-day shipping if you order before 1pm on a business day.
Refer a friend
As a member of AnkerCredits, you can also refer friends and family to the brand to get them 5% off selected SOLIX Portable Power Stations over $300. 40 days after your friend has completed their order, you'll receive 10% of the order total as cashback credited to your account.
Use the price match
SOLIX operates a 30-day price guarantee on its products, meaning that if you see the same item sold at a lower price through the brand's site or by a listed competitor within 30 days of your order date, you receive a refund for the price difference if you notify the service team. Keep your eyes peeled in the weeks following your order and you can be sure you're getting the best price around.
Sign up to the mailing list
Joining the SOLIX mailing list is free, and means you'll be sent regular emails with all the latest news on sales and new product launches. Its a quick and easy way to stay up to date with the latest tech and freshest discounts, plus you'll also be sent a one-time code for 20% off when you first sign up.
How to use Anker SOLIX coupons
- Find an Anker SOLIX coupon you want to use from this page and click "Get Code".
- A new tab will open where you can copy your code to your clipboard for later.
- Navigate back to your old tab, which will have loaded the SOLIX site, and look for the products you want to purchase.
- Once you've added everything to your cart, proceed to the checkout.
- Near the order summary field, you'll find a box marked "Promo code", where you'll need to paste your code.
- Click "Apply" and your order total should update to include your chosen discount.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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