FAQs
Does Trlt offer free shipping?
Yes, free shipping is included on all Trtl products. In all cases, standard delivery is conducted via DHL and orders placed before 3pm CST on Monday to Friday are usually dispatched within one business day. Delivery takes between 3 - 8 days. The company also offers a priority shipping service for $14.99 if you need the item faster, which aims to deliver between 2 - 5 business days.
Can you wash the Trtl Pillow?
Washing either the Trtl pillow or Pillow Plus is a matter of removing its plastic inserts before washing on a cool 30-degree wash. Trtl has provided a video guide on how to do this correctly.
Can you wear over ear headphones with Trtl?
Yes. According to Trtl, the pillow can be used with many different types of the best travel headphones with the device working well with noise-canceling headphones as well as other earphones or headphones.
What is the difference between Trtl Pillow and Trtl Pillow Plus?
Both pillows offer a C-shaped plastic insert to keep your head and neck in a safe position. The Trtl Pillow Plus differs by offering adjustable height settings and extra memory foam padding. It also has more breathable cover fabric. It's designed to fit all sizes and heights with the breathable mesh designed to regulate temperature.
What is the Trtl returns policy?
Trtl offers a 100-day returns policy. The item needs to be unused and in the same condition as it was received. It also needs to be in the original packaging. Returns are free in the US and you simply have to request one via the Trtl contact page.
How do I contact Trtl customer services?
The primary way to contact Trtl is via its Contact Us form on its website. From there, it's possible to choose why you're getting in contact, before explaining your issue or question. It's also possible to email the company directly via hello@trtltravel.com
Hints and Tips
Sign up for the Trtl newsletter: Sign up for the Trtl newsletter with your email address and you'll receive a 10% off promo code to use on any full-priced item on the site. It takes seconds to sign up for and you’ll also receive regular updates on anything new going on at the site.
Shop around major retail sales events: Trtl often hosts sales at the same time as other major retailers. For instance, during Black Friday, it has discounts on all its products ranging from 10% to up to 40% off some items. It's also worth checking around popular travelling times of year such as ahead of the school summer holidays.
Buy Trtl bundles for the whole family: The best savings come from buying in bulk. Rather than buying one pillow for yourself, you can save more by also buying a pillow for your spouse or child. Some bundles also add passport covers, compression socks and other free gifts. Plan ahead and work out what the whole household needs before buying anything individually.
Follow Trtl’s on social media: Trtl has an active social media presence across all the most familiar networks like Facebook, X (Twitter), and Instagram. Sign up to them to keep informed of any new developments, including when pre-orders for highly sought-after items become available.
How to use Trtl promo codes
1) Select the Trtl promo code you wish to use from this page, then copy it to your clipboard.
2) Find the product you want to buy from Trtl then click "Add to Cart" to add it to your shopping cart.
3) Click "Checkout" if you've finished adding items to your shopping cart, then enter all your delivery and payment details.
4) On the right-hand side, where it says "Discount code or gift card", paste the Trtl promo code in then click "Apply".
5) The discount should now be added to your order providing the promo code is valid for your particular purchase. Otherwise, try a different promo code that's relevant to your purchase.
6) Complete the checkout process to finish ordering your item. The shipping total won't appear until you've finished entering your shipping address and may alter the final amount that you will end up paying, depending on whether you choose a paid service or not.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
