FAQs
Does Jabra offer free shipping?
Yes, Jabra offers free shipping for orders over $99.99. Orders from Jabra are processed in one business day and will then be shipped from the company's warehouse via the delivery method you have chosen at the checkout. That means if you chose 2-day delivery then it will take three business days to arrive. If an item is out of stock you can expect a 2-3 week delay.
What is Jabra Direct?
Jabra Direct is the company’s headset optimization software program, which should work with most Jabra audio gear. It gives you the ability to automatically download the latest software updates for your Jabra headset, customize your audio protection levels depending on listening activity, and remote call control of softphones from your headset instead of the respective app (Skype, etc.).
What does the Jabra warranty cover?
Jabra warranties differ depending on the product. On its Warranty & Service page, it lists two types of product categories and their separate warranty pages. Both consumer and business products have specific warranty conditions on their respective pages. The consumer one even has the specific model names for each product, so you know which warranties apply to your purchase.
What is the Jabra refund policy?
Jabra offers a 100-day money-back guarantee that starts from the day your product is shipped. You need to contact Jabra and supply your order number if you wish to make use of this to return your product. This returns policy only applies to items bought directly from Jabra and not other marketplaces or retailers.
Jabra Saving tips
Watch out for deals
Jabra offers deals across its range throughout the year, with up to 50% off selected products. Although you'll find a number of deals throughout the year, you'll see more appearing around key retailing and seasonal events such as Black Friday, Christmas, Labor Day and Memorial Day. Keep an eye out for the best chances to save.
Shop refurbished items
Occasionally, Jabra sells refurbished items, which are a great option if you don't need brand new tech as they can be discounted by as much as 20% of the usual price. Each item sold here has been evaluated & repaired (if necessary) by the team to guarantee like-new condition (besides minor cosmetic blemishes). Each item is also covered by a 180-day warranty, protecting you against faults.
Register for an extended warranty
When you receive your Jabra product, you can register it online to activate your warranty (for 1-year coverage), or via the Sound+ app (for 2-year alternatives). Although this won't save you any money per se, you will be covered in the event of any defects or faults, entitling you to a free replacement or repair.
How to use Jabra promo codes
- Choose one of the latest Jabra promo codes you want to redeem.
- Click "Get Code" and a new tab will open where you can copy your code for later.
- Head back to your old tab to arrive at the Jabra site and start shopping.
- Once you've added the products you want to purchase to your cart, click on your cart to review your order.
- Proceed to the checkout and find the field marked "Promo code".
- Paste your code into this field and click "Apply".
- Double-check that your order total has changed to include your savings.
- Proceed through the rest of the checkout to place your order.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
