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FAQs
How much does shipping cost from Stearns & Foster?
Stearns & Foster offer free delivery on all orders. If you’re based in Alaska, Hawaii, Puerto Rico or other US territories, standard shipping for comfort items is $25 and for some remote locations, special delivery will have a $600 supercharge. Every Stearns & Foster mattress is made to order, and your order will typically take three weeks to arrive.
How do I track my Stearns & Foster order?
When you order from Stearns & Foster, you should receive an email confirmation with tracking information inside. Use this to track your order or you can call the customer service team. Alternatively, if you have a Stearns & Foster account, you can sign in and check your status.
Can I cancel an order with Stearns & Foster?
If you want to cancel your order, you can visit the Stearns & Foster Help Center and fill out a contact form to let their team know.
Does Stearns & Foster offer warranties?
Yes, Stearns & Foster offer a 10 year warranty on all its products, meaning you're covered against manufacturer faults for a whole decade. Should you have any issues and need to redeem your warranty, you can simply get in touch with their customer service team to start the process.
What is the Stearns & Foster returns policy?
If you’re unhappy with your order, you can return it up to 90 days after receiving it, thanks to Stearns & Foster 90-night sleep trial. To start a return, go to the returns section of the website and fill out the return form. It’s worth noting that any bedding products that aren’t mattresses are non-returnable.
How do I contact Stearns & Foster?
To contact the Stearns & Foster customer service team, you can call them on (844) 483-4172 or start a live chat through their website.
Hints and Tips
Watch out for the sales: The best way to save money on your Stearns & Foster orders is to shop the sales. Under the ‘Current Specials’ section on the website, you’ll find limited time and exclusive deals. Discounts you can expect to see include bundle deals on pillows or money off an entire mattress set. The best time to shop the sales is big holidays, like Labour Day, Memorial Day, Black Friday and Cyber Monday.
Follow Stearns & Foster on social media: To keep up-to-date with Stearns & Foster, follow them on Facebook, Instagram and Pinterest. On these social media pages, you can find news, product releases, promotions and updates from the brand.
Get instant gifts: As part of its promotions, Stearns & Foster offers instant gifts for a limited time to help you save money on a full sleep set-up. For example, you can get a $200 instant gift when you buy select mattress sets.
Take advantage of the free trial: Stearns & Foster offers a 90-night sleep trial on all its mattresses. If you’re unhappy with your mattress or it doesn’t suit your sleeping style, you can return your mattress for a full refund and Stearns & Foster will organise pick-up.
How to use Stearns & Foster coupons
1. Look through the latest Stearns & Foster coupons and choose on you'd like to add to your order.
2. Click 'Get Code', then copy the revealed code to your clipboard and head to their website.
3. Add the items you want to buy to your cart, then head to the checkout when you're ready to order.
4. On the right side of the page, you’ll see ‘Enter a Promo Code’ under the order summary.
5. Type or paste your coupon in the box and click ‘Apply’.
6. Once you’ve done this, your basket will be updated with the new discounted price and you can proceed with checking out.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
