FAQs
How do I contact Apple?
You can contact the Apple customer service team by calling 133 622. Alternatively, you can visit the contact page on the company's website.
Does Apple offer student discounts?
University students, parents of university students, and people working in education can get exclusive access to discounts and promotions over at the Apple Education site. Discounts are usually offered upfront via the Apple Education store, but there are also the occasional bundle deals to consider – usually around the back-to-school period in early January. Generally speaking, you're going to be able to get a discount of anywhere between AU$50 to AU$200 off the current range of MacBooks, depending on the model, and up to AU$90 off iPads.
Does Apple offer military discount?
Apple doesn't directly offer a military discount in Australia. However, there are programs such as the Australian Partners of Defence (APOD) that partner with Apple to provide discounts to veterans, those currently serving in the ADF and their immediate families across different products at various times of the year.
Does Apple do trade-ins?
Apple has a really expansive trade-in program that can be used to get discounts on everything from the latest MacBooks to Apple Watches. You can trade in both Apple devices and third-party electronics to get significant discounts in the form of Apple store credit or Apple gift cards. Trading in can be particularly effective when upgrading to new Apple products as, generally speaking, even fairly old Apple products can fetch really decent trade-in values. As of writing, the maximum credit on offer is up to AU$1,310 for computers, AU$1,255 for smartphones, AU$660 for tablets, and AU$500 for smartwatches.
Does Apple do anything for Black Friday?
While Apple itself might not offer discounts or sales during peak trading times, several retail partners will. JB Hi-Fi, Amazon, The Good Guys and others all will provide significant discounts to Apple products on Black Friday and other events – just keep an eye on TechRadar to stay on top of the best deals, and use coupons to make sure you get the best bang for your buck.
What is the latest iPhone model?
The latest iPhone is the iPhone 15, which has a bigger model called the iPhone 15 Plus. However, the iPhone 15 Max Pro is the best, most powerful iPhone available right now. – the only thing keeping it from perfection is its high price-tag, but these coupon codes might help with that. We expect the iPhone 16 will release sometime in September, 2024.
What year will the iPhone 13 be outdated?
The iPhone is outdated whenever the next iPhone comes out, usually almost exactly 12 months later. However, we don't know how long Apple supports their phones, but the common thought is that it works out to be about seven years. So if we follow that rule, the iPhone 13. iPhone 13 Mini, iPhone 13 Pro and iPhone 13 Pro Max will be supported until 2028.
Hints and tips
Wait until big retail events: Outright discounts are rare, but the official Apple Store does sometimes offer seasonal promotions around big retail events like the Black Friday sales. While we would hesitate to call these Black Friday deals, you can sometimes get Apple Store gift cards with eligible purchases – which can be handy for when you want to buy more Apple tech down the line. If you're nearing November, it's probably a good idea to wait it out and see what crops up on Black Friday at the official Apple Store.
Shop back to school: This tip follows from the one above. If you're a student and it's nearing the traditional back-to-school period of in January, then it's worth checking out the Apple Educational website for special seasonal offerings. In recent years we've seen not only upfront discounts (usually offered all year round), but gift cards and options for bundle savings – particularly handy if you're looking to get both a new laptop and tablet. Again, it's likely worth waiting to see what crops up if you're nearing this time on the calendar.
Shop refurbished products: A classic way to save on premium Apple products, the official Apple Refurbished store is a treasure trove of discounts if you're not bothered about getting the latest and greatest. All products sold via the official program are certified by Apple itself, guaranteed under warranty, and repaired using official first-party components so you're always sure to get a decent product even though it's second-hand.
How to use Apple promo codes
Apple doesn't have a traditional coupon code field like most retailers at checkout. Instead, you can usually get your discounts via upfront savings or proving your eligibility for exclusive discounts like the student discount.
How we source our Apple promo codes
As the technology experts, TechRadar has a dedicated vouchers team to help source the best deals in the industry for our coupon pages. Our team is based in Sydney, and each member scours the web and affiliate networks for deals, codes and offers. They upload the best discounts to our coupon pages, checking each page twice a week to ensure we’re showing the best promotions available. Meanwhile, our local Commercial team keeps in close contact with the biggest names in the business, negotiating exclusive offers that bring you savings you won’t find anywhere else.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products and services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried and tested, sometimes coupons expire or T&Cs are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multi-buy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our coupons team on ecommau@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
