FAQs
Is it free to buy on eBay?
Yes, it is free to browse and buy items on eBay. Sellers may charge for shipping and handling, and some listings might have additional fees, but creating an account and purchasing items generally incurs no cost.
Do I need an account to buy on eBay?
No, but having an eBay account and signing in comes with a few members-only perks that you may find useful. For example, guests can only purchase items worth up to £750, and can only place orders by clicking the "Buy Now" option on the product page. If you want to bid on items or negotiate with sellers, you'll need to create an account free of charge through the brand's site.
What is eBay's Money Back Guarantee?
eBay's Money Back Guarantee ensures that buyers receive the item they ordered or get their money back. This guarantee covers most purchases on eBay when transactions are completed through the eBay checkout system.
How do I contact eBay customer support?
You can contact eBay customer support through the "Help & Contact" section on the eBay website. eBay offers various support options including live chat, email, and phone support, depending on the nature of your issue.
eBay Saving tips
Look for promotional deals
eBay regularly offers huge numbers of deals on items across its categories. Although you'll find the largest selection of deals around key holidays such as Christmas and Black Friday, there are also plenty to be found throughout the year. These discounts can give you as much as 70% off selected products or categories, with offers updated regularly.
Shop refurbished items
If you don't need the newest fresh out-of-the-box products, you can save money by shopping refurbished items. Here, you'll find used or second-hand products, which are often sold at significantly cheaper prices. These items are also typically backed by seller warranties, helping cover you against any faulty items or products that aren't received as described.
Create bidding alerts
Bidding on items can let you snap them up at lower prices if you keep a close eye on the auction process and bid tactically. Create alerts for specific items you’re interested in, and eBay will notify you when new listings matching your criteria are posted, or when existing listing reach important milestones, helping you keep on top of chances to save.
Negotiate with Sellers
As an online marketplace, eBay hosts plenty of independent sellers who set their own prices and may be willing to negotiate. If you want to suggest a different price for something you're keen to buy, you can use the "Make Offer" option on the product page to do so. Sellers may accept a lower price than the listing if they are eager to sell. Note that this option is not available for all products.
Join the newsletter
If you want to keep up with the latest news on products & promotions, you can join the eBay newsletter for free by providing your chosen email address. Once you've signed up, you'll receive regular notifications about special sales, discounts, and exclusive offers.
How to use an eBay discount code
- Browse this page for the latest eBay discount codes and choose one you want to use.
- Click the "Get Code" button to reveal it in a new tab, then copy it to your clipboard.
- The eBay website will also have opened in your old tab; head here and start shopping.
- Once you've added the items you want to buy to your eBay shopping cart, proceed to checkout.
- Near the order summary, you'll find the "Promo code" field; paste your code in the designated box.
- Click "Apply" and your order total should be amended to include your chosen discount.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
