How do I contact DreamCloud?
To get in touch with DreamCloud customer service, call them on 0203 807 1401, email them on hello@dreamcloudsleep.co.uk or start a live chat on the website.
How much does shipping cost from DreamCloud?
DreamCloud offers free delivery on all orders. It’ll be delivered to your room of choice by DreamCloud’s Premium 2-Person Delivery service.
How do I track my DreamCloud order?
Once you’ve placed your order, DreamCloud will send you an email confirmation with tracking details. Use this to track your delivery. Alternatively, you can sign into your DreamCloud account to check on your order status.
What is the DreamCloud returns policy?
If you’re unhappy with your order, you can return it within 365 days, thanks to the DreamCloud 365 night trial. To start a return, all you need to do is contact the DreamCloud customer service team.
Can I cancel my DreamCloud order?
If you’d like to cancel your order, you can do so any time prior to it being dispatched. If your order has been dispatched, you won’t be able to cancel it but will have to go through the returns process instead. Contact DreamCloud customer service for any cancellations.
Does DreamCloud offer warranties?
DreamCloud offers a 365 night trial on its mattress, so you can test it out for a full year to decide if you like it or not. On its mattress, DreamCloud also offers a Forever Warranty, where your mattress is guaranteed for a lifetime.
Hints & Tips
Watch out for the sales: To save money on your DreamCloud order, make sure to shop the sales! You can find DreamCloud sales and deals all year round, especially during big sales seasons like Black Friday, Boxing Day, Easter and Summer. The type of deals you can expect include up to 50% off select mattresses and free bedding sets, and bundle deals.
Shop DreamCloud bundles: Want a full sleeping set up at a fraction of the price? At DreamCloud, you can save up to 60% when you buy a mattress bundle. DreamCloud has four bundles to choose from: the DreamCloud Essential Hybrid bundle, the DreamCloud Premium Hybrid bundle, the DreamCloud Luxury Hybrid bundle and the DreamCloud Storage Hybrid bundle. The bundle includes the DreamCloud Luxury Hybrid mattress, a protector, bedding set, duvet and two pillows.
Sign up to the DreamCloud newsletter: To stay up-to-date with DreamCloud, don’t forget to sign up to the newsletter. By subscribing to DreamCloud emails, you’ll be the first to receive the latest news, product releases, promotions and exclusive deals when they go live.
Follow DreamCloud on social media: For more updates, follow DreamCloud on Facebook and Instagram.
How to use DreamCloud coupons
1. Do your shopping at DreamCloud, add everything to your basket and head to the checkout page.
2. At the checkout, you’ll see a box on the right side of the page that says ‘Discount Code’. This should be underneath your order summary.
3. Enter or paste the code in the box and click ‘Apply’.
4. If your code is valid, the page will refresh and the coupon will be added to your total.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
