FAQs
Does AOSU offer free shipping?
Yes! Shipping is free on all orders at AOSU and are usually processed within 1-2 business days and takes 2-5 days to be delivered.
What is the AOSU return policy?
AOSU has a 30-day money-back guarantee on all its products. Items must be in the original packaging with all extras, and labels included. Return shipping sadly isn't free and must be covered by the customer.
Do AOSU cameras need a subscription?
No, Core features such as the live view, two-way talk, motion alerts and local recordings work without a subscription. The optional aosuProtect+ plan adds cloud video storage and facial recognition.
How much is aosuProtect+?
At the time of writing, the Basic plan is listed at $4.99/month, while the Basic plan with Face ID for doorbells is $8.99/month.
How do I contact AOSU customer services?
Email customer services at support@aosulife.com or call them on +1-866-905-9950, Monday to Friday, 9 am to 5 pm PT.
AOSU Saving Tips
Shop the Sale: AOSU hosts sales throughout the year, especially during peak seasonal sales periods such as Black Friday, Labor Day and Christmas. For example, AOSU's Fall Sale offers up to 65% off, there are also weekly flash sales with up to 60% off.
Spend More, Save More: The sale page often has tiered discount codes that give you more money off the more you spend, so if you need more than one camera, this is one of the best deals, especially if you're updating your full home security.
Stick to Local Storage: You don't need a subscription for live viewing, two-way talk, basic motion alerts, custom zones and local recording, which covers pretty much all you'll need from a home security system. AosuBase 2.0 systems come with 32GB of built-in storage that can expand to 1TB, which is plenty of storage for the majority of households.
Bundle & Save: The Bundle Deals page groups products into Starter Kits, Outdoor Packages and Full-Home Packages. These pair solar cameras with video doorbells, floodlight cameras, indoor cameras and more at a huge discount compared to buying them separately.
Refer a Friend: Once you've registered, you can get your own personal referral link and every time someone orders through your link, they get a 15% off coupon, valid for 30 days, and you then earn cash rewards, which increase the more referrals you make and the higher their order values. For example, $5 for combined orders under $200, an extra $10 when they reach $200 and another $10 for every $100 after that.
Newsletters: As always, one of the best ways to save is to sign up for the newsletter. By doing so, you're added to an exclusive list where AOSU shares promo codes, deals, and sales with members only.
How to use an AOSU promo code
- Search for a AOSU promo code you want to use from the list above and click the "Get code" button next to it.
- Your code will be revealed in a new tab - copy it to your clipboard for later, then head back to your previous tab.
- You'll now arrive at the AOSU website, where you can choose the plan you want to purchase.
- When you find the product you like add it to your cart which will cause your basket to pop up on the side.
- Look for the button that says "Apply Code" and a box will appear.
- Click into the box, paste in your code and click "Apply" to change your order total.
- Once you're happy your discount has been added, proceed through the rest of the process as normal
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes.
Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
