FAQs
How long does Philips take to deliver?
Philips offers shipping in 2-5 business days across the US. If you order multiple products they may be shipped separately and arrive at different times. No matter what, though, all orders qualify for free shipping.
What is the Philips Sonicare warranty?
Philips Sonicare toothbrushes come with a two-year warranty and a 90-day money-back guarantee. If you don’t like the product, you can return it any time within a 90-day period for a full refund. Sonicare’s warranty mostly applies to defects that are outside of the customer’s control. You can read what qualifies for the warranty on the Philips website.
How do I claim my Philips warranty?
Philips warranties differ depending on the product. You can check the warranty for your particular item from the warranty page. If you run into an eligible problem within the warranty period, you can contact Philips customer support for help claiming the warranty. Signing up for a Philips account and registering your item can also help when applying for the extended warranty or showing proof of purchase in case you need your items serviced.
What is the Philips returns policy?
You can return products bought from Philips for free within 30 days from the purchase date. Simply use the site's DIY portal to arrange your return. In order to process the return, the product must be clean, complete and in its original packaging or a similar solid box.
Hints and Tips
Sign up for the Philips newsletter: A 20% off with free shipping pop-up should appear when you first visit the Philips website. Click it and fill in the form to receive a 20% discount and free shipping on one order.
Sign up for email and text alerts: Philips offers a welcome gift of 15% off your first purchase when you sign up to receive promotional emails and texts. You also benefit from free shipping on all orders and exclusive access to sales and special offers from the Philips website.
Get 15% off Hue items: Philips has a separate newsletter for its Hue smart lighting technology. Sign up for this separate newsletter to receive 15% off on a Hue item from a list of options.
Shop around sale events: Philips holds seasonal sales around certain times of the year. For example, it features a 25% off back-to-school special between August and September, and it will definitely hold sales around Thanksgiving for the Black Friday period. Keep an eye out for these events to save significantly on select items, or sign up for one of the newsletters above to be notified when any of these sales go live or are scheduled for the future.
How to use Philips promo codes
1) Look through the latest Philips promo codes and click 'Get Code' next to one you'd like to add to your order.
2) Copy your unique Philips promo code to your clipboard for later.
3) Head to the Philips website to start shopping, adding items to your cart as you go.
4) Open your cart using the cart icon in the upper right corner of the screen to review your order.
5) At the checkout, look for the “Discount code?” drop down in the order summary section.
6) Paste your promo code into the Gift card/Voucher card field and click Apply. This should automatically apply the savings to your cart and recalculate the total.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
