FAQs
Who owns JBL?
JBL is owned by Harman which is known for connected car technology as well as professional and lifestyle audio products. Harman itself is owned by Samsung so the background to JBL these days is quite reliable and highly reputable.
How can I contact JBL?
JBL has many different ways of contacting it. You can call JBL customer services at 0161 222 3325. The phone line is open 8am to 5pm Monday to Friday and 9am to 3pm Saturday and Sunday. It's also possible to email via the contact form. Live chat is available too along with WhatsApp chat, all following the same times as the customer service phone line.
Does JBL charge delivery?
JBL has free shipping on all its products. There's nothing to pay no matter what you buy. JBL primarily uses UPS for its deliveries. On average, the delivery time is between 5-7 days from when it’s shipped. In all cases, you can see an average dispatch time below the price of an item.
How do I return JBL products?
JBL has a 30-day evaluation period allowing you to return an item if you're not entirely happy with it. You need to go to the JBL site to click "Return for Refund" next to your order. From there, the process is very simple with refund times around 5-10 working days after the return has been delivered. The item must be returned in its original packaging with it recommended you use the same shipping packaging too.
Hints and Tips
Check for JBL sales: JBL often hosts sales around key holiday periods. These are events like Christmas, Black Friday, heading back to school, and other general sales events. It's always worth seeing what sale is going on with there often being some good discounts available during these time periods.
Take a look at the JBL outlet store: JBL's outlet store has many speakers and headphones at reduced prices compared to their original MSRP. These tend to be older technology but they still often sound great and are robust. If you don't mind having slightly older devices, you can save a lot through buying from the outlet store.
Consider buying a refurbished JBL product: JBL sells refurbished products at a good discount compared to buying new. Each item has been retuned to JBL with the company repairing or restoring them to near perfect condition. In some cases, the item may have a small scratch on it or the packaging has been opened but other than that, they're as good as new. JBL offers the same standard two-year warranty as it does with new products so this is a good way of saving on something that isn't much different from buying new.
Sign up for the JBL newsletter: Sign up for the JBL newsletter and you're emailed a 10% discount code within moments. You'll also receive a heads up when a JBL sale is underway which can give you more of a chance to save.
Use your student discount: JBL has a pretty good student discount of 20%. You'll need to verify your student status but it only takes a few moments. From there, you'll get 20% off your next purchase. Sometimes, JBL has exclusive offers for students too so you can save on specific purchases.
Look for bulk buy discounts: Sometimes, JBL has discounts on multiple purchases. For instance, buying two speakers that pair well together or even headphones aimed at kids. If you're planning on buying numerous items such as for kitting out your home with new audio equipment, keep an eye on how making bulk buys could save you more money.
How to use JBL discount codes
1) Find the JBL voucher code you want to use from the list above, then copy it to your PC's clipboard.
2) Go to the JBL site and find the product you plan on buying.
3) Click "Add to Cart" to add the product to your basket.
4) Click "View Cart Details" to make your way to the checkout.
5) Once you're at your basket, click "Promo code" on the right hand side just above the Order Summary.
6) Paste the JBL promo code in here and click "Apply" to add the code and discount to your purchase.
7) Once applied, complete the checkout process to buy your item.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
