Plusnet is one of the best options out there right now for anyone looking for the best broadband deals on a budget. Frequently the UK's cheapest option, Plusnet beats out a lot of its competitors for overall value and it has plenty more to offer too.
Plusnet is well established as a UK internet service provider (ISP), but its growth to the upper echelons was given a boost when BT Broadband purchased it in 2007. Since then, Plusnet has placed itself as the affordable alternative to the likes of Sky, BT and Virgin, offering a range of varying internet options.
As a frequent position holder in our guide to the best cheap broadband only deals and a perfect option for those looking to save cash on fibre broadband deals, Plusnet can be a top choice for many consumers.
So if this has piqued your interest, be sure to check out our run down of its best deals in this guide. Also read on to learn more about why millions of customers have made Plusnet their chosen ISP.
Plusnet's broadband deals compared
It might be tempting to go for Plusnet's cheapest internet package and save yourself a packet, but in fact for some (especially those with large and busy households) it may actually be worth paying a few pounds more and grabbing a faster fibre plan instead and avoiding lagging headaches later.
Plusnet has six options to choose from:
You'll might have noticed above the different routers being featured across the different deals, but a simple rule of thumb here is that any ADSL or fibre package will have the Hub One, while Full Fibre options will have the Hub Two. This is because the Hub Two is specifically and smartly designed to handle the faster speeds and distribute them better amongst your devices to help improve their online performance.
Plusnet broadband: FAQs
What's Plusnet's customer service like?
Plusnet typically scores well with its customer services on review sites and its even won awards for it. One of the positives is that it offers UK-based support both over the phone and via Live Chat. In addition to this, it has a variety of troubleshooting resources online that its customers can access for free.
How long will my Plusnet broadband contract last?
Plusnet's contract lengths tend to come in one of two options - 18 and 24 month plans. While the majority of the time the fibre plans will tie you in for 24 months, Plusnet's ADSL deal keeps your contract limited to just 18 months.
Does Plusnet do broadband and TV deals?
Not at the moment. Plusnet is exclusively a broadband and telephone zone. If you're keen to kill the TV and internet birds with one stone, then direct your attention to our best broadband and TV deals guide and use the comparison chart to narrow down your ideal all-round package.
Do I get a landline from Plusnet?
Easy answer – yes! A phone service can be included with most of Plusnet's deals, so you have access to a landline if you need it.
In the first instance, it works on a pay-as-you-go basis. If you make a lot of calls, that could get very costly indeed. To save money in the long run, it may be better to upgrade to a broadband and phone deal with Plusnet.
A few pounds a month gets you unlimited evening and weekend calls to UK landlines and limited minutes to mobiles. Or push the boat out for calls at an any time of the day. Plusnet also has an Anytime International calls plan if you have friends or relatives living abroad.
Also included is Plusnet Call Protect, which has a feature that sends nuisance calls straight to a junk voicemail box. The bad news is that you'll have to say goodbye to those friendly PPI callers.
Is it easy to switch to Plusnet?
Plusnet claims switching can be done in four steps:
1. Choose your package.
2. Get in touch and activate the service.
3. Leave your existing provider - something they claim they can handle if your provider also uses the Openreach network.
4. Enjoy - once you router arrives you'll be good to get it setup and start using your new broadband.
