FAQs
How much does shipping cost from KitchenAid?
KitchenAid offers economic rate and express rate delivery. The cost of your delivery will depend on your location and the type of delivery you’ve chosen. This will all be worked out for you at the checkout.
How do I track my KitchenAid order?
Once you purchase your KitchenAid products, you’ll be sent a confirmation email with a tracking code. Use this to track your order. Alternatively, you can click ‘Track your order’ on the KitchenAid website.
What is the KitchenAid returns policy?
If you’d like to return your KitchenAid order, you can do so within 14 days of receiving it. To start a return, simply get in touch with KitchenAid customer service.
Can I cancel my KitchenAid order?
If you want to cancel your order, get in touch with KitchenAid immediately to sort out your cancellation. If your item has already arrived, you’ll need to go through the returns process.
Does KitchenAid offer warranties?
KitchenAid offers a 1-10 year warranty on its products. Check the Owner’s Manual that came with your order to find out how long your product is covered. You’ll need to register your product on the KitchenAid website to take advantage of the guarantee.
How do I contact KitchenAid?
To get in touch with the KitchenAid customer service team, email them at contact.webshop@kitchenaid.com or by phone at 00800 381 04026. Alternatively, you can submit a form through the ‘Contact us’ page on the website.
Hints and Tips
Buy during the sales: KitchenAid runs promotional offers throughout the year, particularly during big sales seasons like Black Friday, Boxing Day and Easter. The type of deals you can expect to find include up to 20% off select products and discounts on bundle sets.
Sign up for KitchenAid emails: Stay updated with KitchenAid by signing up for the newsletter. By subscribing to KitchenAid emails, you’ll be the first to receive all the latest news, releases, offers and much more.
Follow KitchenAid on social media: If you want even more news from KitchenAid, don’t forget to follow them on Facebook, Instagram and YouTube.
Browse the Deals section: Here you'll find the most current deals on a wide variety of KitchenAid products, you're sure to find the right product for you at the right price. You can also browse the bestsellers collection, which can help inform you on your next appliance purchase.
How to use KitchenAid discount codes
1. Complete your shopping at KitchenAid, add everything to your basket and head to the checkout.
2. At the checkout, you’ll see a box on the right side of the page that says ‘Do you have a promo code?’. This should be underneath your order summary.
3. Enter or paste the code in the box and click ‘Apply’.
4. The page will refresh and the coupon will be added to your total.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
