FAQs
Does Hughes charge for delivery?
Although Hughes offers free delivery on most orders, this is usually because they pass a minimum spend threshold, and the brand also applies flat rate charges for certain appliances.
For small appliances (think vacuums, kettles or generally anything that isn't a white good such as fridges and washing machines), orders over £70 are free, while those under £50 carry a £5.99 delivery charge.
For large appliances (your fridges, freezers, washers and dryers), Hughes offers free delivery for items over £400, while items under that threshold carry a £19.99 delivery fee.
One exception applies to TVs, which will incur a fee of either £5.99 or £19.99 depending on the size. However, spend more than £400, and your TV order will include free delivery.
Does Hughes charge for installation?
Yes, and there are a few installation services you can choose from. For online orders, Hughes charges £30 for washing machine, washer dryer and dishwasher installation. They also offer a connection and disconnection service for certain appliances, which have a cost.
You can also pay for the disposal of an old item. If you need to replace an item Hughes can't repair, the company will provide a free replacement, but will still charge for installation.
Does Hughes offer an NHS discount?
Yes, Hughes offers a 5% healthcare discount, meaning NHS workers and anyone working in other healthcare organisations can save on their electrical appliance purchases when they confirm their eligibility. To qualify, you just need to verify your status with a work email and you'll be sent a code to use at the checkout. The brand also offers the same percentage discount to keyworkers including government employees, teachers and members of the police, fire service & military.
Does Hughes price match?
Yes, Hughes has a price-match promise where they'll match the price of products from selected competitors. The company will price match against AO, Currys, Marks Electrical and Richer Sounds. You'll just need to share a link to the webpage of the product you'd like them to price match.
If it's in person, you'll need to photograph the item with the model number, price, date and time. You can do this after purchasing an item too. There's a 7-day window where if you share evidence of one of the selected competitors having a cheaper version of the product you've bought, Hughes will refund the difference.
Can you rent appliances from Hughes?
Sometimes, you may not need an electrical device forever. In that case, you can opt for Hughes's rental service instead of making a large purchase. You'll need to rent an appliance for a minimum of 12 months, but there isn't a limit on how long you can rent a product, and it can work out cheaper than buying outright depending on how long you'll need your appliance.
What is the Hughes' return policy?
If you're not 100% happy with your Hughes order and want to send it back to the brand, you can do so by contacting the team up to 14 days after the date of your delivery. To qualify for a full refund (including original shipping costs), your item(s) must not be used and must be returned in the original packaging.
Shipping fees start from £25 for small items, £60 for large appliances, and £150 for side-by-side fridge-freezers and range cookers. If your order is missing any items (i.e. remotes, manuals or leads), this will incur fees starting from £5 (instruction manuals, leads and memory sticks) and rising up to £250 depending on the item (e.g. some TV stands).
Hughes Saving tips
Shop the sales
Hughes is no stranger to sales, with significant savings to be had around key retailing periods such as Christmas and Black Friday, as well as clearance deals to help shift older stock, and a smaller selection of product-specific deals being offered all year round.
We've previously seen these deals offer as much as 70% off, which can amount to as much as £1200 off larger appliances such as fridges & washing machines. Keep an eye on this page to see the latest deals the store has to offer - we'll add them to this page as we find them.
Get a student discount
Still studying and looking to save on appliances? Good news: students and graduates can save 5% on their orders when they verify through their Student Beans account. Head to the dedicated discount portal on the brand's website, then sign in to your account to be sent your code.
Save as a senior
It's not just students who can save - over 55s can also get 5% off appliance orders when they confirm eligibility before they order. You'll just need to verify by providing some details through the dedicated portal on the brand's site. Once your age has been confirmed, you'll be sent a code to add to your order before you purchase.
Get cashback offers
Hughes partners closely with a number of big brands including LG, TCL and Samsung to offer cashback when you buy selected appliances. For example, we've seen as much as £500 or 20% of the usual price offered when you buy certain TVs. Usually, you'll need to place an order as normal, then fill out a form to claim your cashback once your goods have been received.
Get a freebie
They might not seem as enticing as money-off deals, but Hughes also tends to run plenty of freebie offers, giving customers additional products with selected purchases. We've seen these include free pizza starter kits with AEG ovens, free cleaning kit with Dyson vacuums, free soundbars with LG TVs, and even free TVs with large Hisense appliances.
Join the newsletter
Want to stay up to date with the latest Hughes news as soon as its available? Join the brand's newsletter and you'll be sent regular emails about products & deals so you never miss a chance to save. Occasionally, the brand also offers new sign-ups one-time codes for £10 off orders over a certain minimum spend (e.g. £99) - we'll add any such deals to this page as we find them.
How to use Hughes discount codes
- Pick the Hughes discount codes you need from the list above.
- Click the "Get Code" button to reveal the code in a new tab.
- Copy this code to use later, then go to your old tab.
- You'll now land on the Hughes website, where you can get what you need.
- Add what you want to your basket as you go, then go to your basket when you're ready to order.
- Find the field marked "Voucher Code" and paste your code in here.
- Click "Apply" and your order total will update.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
