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Salesforce CEO says it cut 4,000 support jobs - and replaced them with AI

By Craig Hale Published

Salesforce’s customer support headcount has dropped from 9,000 to just 5,000 – thanks to AI.

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Malware attack virus alert , malicious software infection , cyber security awareness training to protect business
TransUnion data breach may have affected 4.4 million users - here's what we know, and how to stay safe

By Sead Fadilpašić Published

ShinyHunters strike again, and once again - they're after Salesforce accounts.

Security
Gmail app on a phone with a thumb hovering above
Reports claim billions of Gmail accounts could be vulnerable after data breach - but Google says that's not true

By Ellen Jennings-Trace Published

Threat group ‘ShinyHunters’ has targeted more than previously thought.

Security
Salesforce Agentforce
Salesforce reveals digital twin for business ops so your business can test AI agents before deployment

By Craig Hale Published

Salesforce is worried that AI agents don’t meet high standards once they’re deployed – but it has the answer.

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Computer Hacked, System Error, Virus, Cyber attack, Malware Concept. Danger Symbol
Salesloft breached to steal OAuth tokens for Salesforce data-theft attacks

By Sead Fadilpašić Published

Revenue workflow platform struck via a third party, and has apparently lost sensitive data.

Security
Agentforce for Public Sector
Salesforce's news Agentforce for public sector launch means you could soon be talking tax, benefits and more with an AI agent

By Craig Hale Published

Agentforce for Public Sector is a specially designed, AWS-hosted version to help governments.

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Cybersecurity ensures data protection on internet. Data encryption, firewall, encrypted network, VPN, secure access and authentication defend against malware, hacking, cyber crime and digital threat
Allianz Life breach now thought to have affected 1.1 million customers - here's how to stay safe

By Ellen Jennings-Trace Published

Majority of Allianz Life customers are thought to be affected by recent data breach.

Security
Image depicting hands typing on a keyboard, with phishing hooks holding files, passwords and credit cards.
Google says hackers stole some of its data following Salesforce breach

By Sead Fadilpašić Published

ShinyHunters finds its way into Google systems, but the search engine giant says it's nothing to be worried about.

Security
Pandora jewelry store
Pandora confirms data breach - customer data stolen, here's what we know

By Sead Fadilpašić Published

Jewelry giant Pandora falls for a phishing attack, with sensitive data lost.

Security
The slack logo on a mobile phone in front of a purple wall with the slack logo on it
Slack users get more AI, at a more unified price - and every Salesforce user now gets free Slack access

By Craig Hale Published

Free Slack users are about to get more Salesforce tech, while paying customers will get varying levels of AI.

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