FAQs
How much does shipping cost from Novatech?
Novatech offers next day delivery for £5.99, and will charge you £12.58 for weekend delivery. If you want to pay nothing, you’ll have to collect your product and parcels directly from Novatech.
How do I track my Novatech order?
When you order from Novatech, you’ll be sent an email confirmation with tracking details. Use this to track your order. Alternatively, click ‘Track An Order’ on the Novatech website and sign into your account to check your order status.
What is the Novatech returns policy?
If you’re unhappy with your order, you can return it within 30 days of receiving it. To start a return, get in touch with the Novatech customer service team.
Can I cancel my Novatech order?
If you’d like to cancel your order, you have 14 days from the delivery date to do so. To cancel an order, contact Novatech customer service. If you miss this time frame, you’ll have to go through the returns process.
Does Novatech offer warranties?
Novatech offers limited warranties on a variety of products. On hardware like monitors and components, Novatech offers a one to three year warranty.
How do I contact Novatech?
To get in touch with Novatech customer service, call them on 02392 322 500 and select option two. You can also start a live chat or submit a form on the Novatech website.
Hints and Tips
Watch out for the sales: You can shop the sales to save extra money on your Novatech products. Novatech runs deals all year round, particularly during big sales seasons like Black Friday, Cyber Monday, and Boxing Day.
Sign up for the Novatech newsletter: To stay up-to-date with Novatech, sign up to the newsletter. By subscribing to Novatech emails, you’ll be the first to know about the latest news, releases, deals, and events.
Get hands-on in the Novatech showroom: If you’re interested in Novatech, why not visit the showroom? Located in Portsmouth, you can head into the Novatech showroom and get hands-on with the latest products. You can also get expert advice and get your items serviced and repaired.
Check out their blog: The Novatech blog has hundreds of articles written by their leading technological professionals, it's a great resource to find out what's going on in the world of tech and PC building. Before you know it, you'll be a tech wizz, so you'll know which components are worth spending your hard-earned cash on.
How to use Novatech discount codes
1. Do your shopping at Novatech, add everything to your basket, and head to the checkout page.
2. At the checkout, you’ll see a box on the right side of the page that says ‘Discount Code’. This should be underneath your order summary.
3. Enter or paste the code in the box and click ‘Apply’.
4. If your code is valid, the page will refresh and the coupon will be added to your total.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
