FAQs
How long does it take Acer to ship?
Acer has an express delivery service that takes between one and two working days after processing to be delivered. It's free with all purchases with all Acer shipments sent from its UK warehouse. Due to processing time before shipment, it can take four working days overall from the moment you place the order until when it arrives. Delivery is Monday to Friday only.
What is Acer's returns policy?
Legal obligations mean that you always have 14 days to change your mind about an online purchase. You'll need to cover any shipping costs if you change your mind with the refund processed in 7-10 business days after Acer receives the return. When placing an order, you also have 30 minutes to cancel it before it's processed. To do so, you'll need to contact customer support.
What warranty comes with Acer laptops?
As standard, Acer laptops, desktops, and other products have a one-year warranty. Select models come with a three-year warranty. Check for the badge next to your potential purchase. It's possible to extend that warranty to three, four, or five years for an additional fee. The extra warranty can be purchased at the same time as the laptop or desktop, or you can add it within 365 days of your purchase date.
How do I contact Acer?
If you need to contact customer care, you can do so at 0371 760 1020 Monday to Friday between 9am and 5.30pm. It's also possible to contact Acer through its Contact Us form where you can also attach files if you need to. If you need to contact telephone support for a technical issue, you can do so at 0371 760 1000 with the phone line open 9am to 6pm Monday to Friday.
Hints and Tips
Check the Acer Outlet deals: Acer has its own outlet store with substantial discounts on a variety of different products. These include laptops, desktops, and other setups. On the page, you'll be given the original price with the discount automatically applied at the checkout. In many cases, you also get a free upgraded warranty bundled in. These systems tend to be slightly older models but they're still brand new.
Look at Acer deals: At all times, Acer has a mega deals section with discounts on a selection of products. These discounts are also applied at checkout. They can be more modest than the clearance deals but the price cuts still add up fast and such deals often include the latest processors and graphics cards.
See if you're eligible for a discount: Acer offers a student discount with 15% off everything once you verify your status. It also has a youth discount for 16 to 25-year-olds with the same amount taken off products. You'll need to verify your age or student status to do so.
Scour the Acer seasonal sales: Acer has its own sales but it also follows the trends that other retailers pursue so you can save during events like Black Friday, Christmas, Easter, and other times of year like back to school season. If you can, wait until these events to reap the biggest savings. Acer also tends to launch its Black Friday sale much earlier than the competition so you can check it out a few weeks earlier than the competition.
Sign up for the Acer newsletter: Sign up for the Acer newsletter and you get a 5% off discount code to use on anything on the site. It also means you'll receive emails about new products as well as upcoming sales events.
How to use Acer discount codes
1. Find the Acer voucher code you wish to use from this page, then copy it to your device's clipboard for later use.
2. Go to the Acer website and find the laptop, desktop, or monitor you plan on buying.
3. At the checkout, look to the right for a section called "Apply discount code".
4. Paste your Acer discount code into the discount code box then click "Apply".
5. The discount should now be applied to your basket and you can continue the checkout process to finish ordering your latest purchase.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
