The competition in hyperlocal delivery business in India is becoming intense.
Zomato, Dunzo, Grofers, BigBasket are all part of this maddening contest as e-commerce sees huge demand at a time when mobility of the public is still curtailed due to the pandemic-induced lockdown.
Stepping into this big battle zone is Swiggy, the food app turned on-demand supplier of all goods. As the going gets tough, Swiggy is set launch a chain of virtual convenience stores to deliver grocery and household items within 45 minutes.
Christened InstaMart, it plans to offer about 2,500 items from its partner ‘dark stores’, which as is the norm, do not have walk-in locations.
According to a report in Economic Times, "Swiggy's pilot will begin from Gurugram and will run in Bengaluru subsequently."
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Swiggy battles for survival
With its core business, food delivery, massively hit due to the pandemic, Swiggy has had to struggle for relevance and survival. It quickly pivoted to all-delivery company like Dunzo, and even as the demand for home delivery of groceries and vegetables zoomed, Swiggy spread itself there too.
Swiggy has in place ‘Swiggy Stores’, which are typical local kirana stores with which its has a tie-up and based on their inventory, Swiggy serves the respective neighbourhoods.
This set up will continue, even as Swiggy launches InstaMart as it hopes to deliver even more quickly and have a tighter control over the inventory. Swiggy already has 10 dark stores of 1,800-2,500 sq ft set up in Bengaluru.
Swiggy is getting into hyperlocal delivery for two reasons. “The biggest monetization perspective is that this model offers a direct 15-17% gross margin on products plus the opportunity to monetize brands, compared to marketplace commissions which are close to 4-5%,” the Economic Times report said.
It is a model that most other competitors are also following.
Source: Economic Times.