The retailer has stated it's clamping down on bots to help ensure more consumers can get the console they’re after this holiday season, as when stock does eventually appear, bots are being used by scalpers to steal consoles before people can even checkout.
In a statement on its corporate website, Walmart chief information security officer Jerry Geisler said the retailer is doing everything it can to stop “Grinch bots” from snapping up would-be presents. And it appears Walmart’s efforts are paying off.
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“The steps we’ve taken are working as intended,” Geisler said. “One bot preventative action we implemented just hours before the PlayStation 5 event on Nov. 25 blocked more than 20 million bot attempts within the first 30 minutes alone (which is a fraction of what our systems deal with continually).”
Geisler went on to say: “As an additional step, we also audit and quickly cancel any orders confirmed to be purchased by bots that may have slipped through. As a result, the vast majority of our next-gen consoles have been purchased by legitimate customers, which is exactly what we want.”
If you’re still searching where to buy PS5 or where to buy Xbox Series X, Geisler said that Walmart has “more next-gen consoles coming online soon” and that the retailer is “continuing to work hard to get them into the hands of as many customers as possible.”
Geisler also made a plea to lawmakers and other members of the retail industry to do more to battle bots and scalpers moving forward.
“We hope others across the retail industry will join us by asking lawmakers to do more to prevent these unwanted bots on retail sites, so customers have equal access to the products they want."
Bots and scalpers have presented a far greater problem in 2020, with Covid-19 meaning more people are shopping online than ever before, while many brick and mortar stores remain closed. It's ultimately helped line the pockets of scalpers, who go on to resell any units they claim for extortionately high prices.
We'll be keeping you informed of any PS5 and Xbox Series X stock updates from all the major retailers across the US to help you secure a PS5, Xbox Series X or Xbox Series S, so stay tuned to TechRadar so you don't miss out.
Where to buy PS5: quick links
- Amazon: PS5 | PS5 Digital Edition
- Walmart: PS5 | PS5 Digital Edition
- Best Buy: PS5 | PS5 Digital Edition
- GameStop: PS5 | PS5 Digital Edition
- Sony Direct: PS5 | PS5 Digital Edition
- Target: PS5 |PS5 Digital Edition
- B&H Photo: PS5 |PS5 Digital Edition
- Sam's Club: PS5 | PS5 Digital Edition
- Newegg: PS5 | PS5 Digital Edition
- Costco: PS5
- Adorama: PS5
- Antonline: PS5
Where to buy Xbox Series X: quick links
- Amazon: awaiting stock - check for updates
- Best Buy: awaiting stock - check for updates
- Microsoft: stock previously live - check for updates
- Walmart: awaiting stock - check for updates
- GameStop: awaiting stock - check for updates
- Lenovo: 'sold out' - check for updates
- Newegg: awaiting stock - check for updates
- Target: awaiting stock - check for updates
- Sam's Club: awaiting stock - check for updates
- Where to buy Xbox Series S: all the latest updates