How do I contact Nectar?
To get in touch with the Nectar customer service team, call them on 0203 807 1096, email them on hello@nectarsleep.co.uk or start a live chat on the website.
How much does shipping cost from Nectar?
Nectar offers free delivery on all its orders. If you’d like the Nectar delivery team to remove your old mattress for you, all you need to do is select ‘Old Mattress Removal’ at the checkout which will cost £45.
How do I track my Nectar order?
Once you’ve placed your order, Nectar will send you an email confirmation with tracking details. On the evening before your delivery, Nectar will email you a tracking link and your 3-hour delivery window. Alternatively, you can sign into your Nectar account to view your order status.
What is the Nectar returns policy?
If you’re not happy with your Nectar order, you can return it within 30 days of receiving it. To start a return, contact the Nectar customer service team.
Can I change or cancel my Nectar order?
Currently, Nectar is not offering exchanges or cancellations. If you order with Nectar and you no longer want your product, you’ll need to go through the returns process.
Does Nectar offer warranties?
Nectar offers a 365 night trial on the Memory Foam mattress, the Memory Foam Premier mattress and the Hybrid mattress. On all its mattresses, Nectar offers a Forever Warranty, where you’re guaranteed by Nectar for as long as you own the mattress.
Hints and Tips
Watch out for the sales: Waiting for the product you want go on sale is easily the best way to save on your next Nectar purchase. Nectar sales run throughout the year where items are routinely discounted by 50% or more. You should keep in mind seasonal sales like Black Friday which provide even higher discounts.
Follow on socials: Get the latest news on when Nectar sales, product launches, and more are happening by following their social media accounts. Follow them on Facebook, Twitter, and YouTube to get the latest news at your fingertips.
Military, Key Worker, and Student discounts: All of the above can receive a 40% discount as a thank you from Nectar. All you need to do is verify your status with Nectar the next time you make a purchase.
How to use Nectar coupons
1. Do your shopping at Nectar, add everything to your basket and head to the checkout page.
2. Once at the checkout, you’ll see a box on the right side of the page.
3. Depending on what you’re buying, a discount code may have already been added to your checkout and will say ‘Active Coupon.’ Click ‘Update Discount. Code’ and the dropdown will appear.
4. Enter or paste the code in the box and click ‘Apply’.
5. If your code is valid, the page will refresh and the coupon will be added to your total.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
