Articles by Ritoban Mukherjee, Contributing Writer - Software

Ritoban Mukherjee is a tech and innovations journalist from West Bengal, India. These days, most of his work revolves around B2B software, such as AI website builders, VoIP platforms, and CRMs, among other things. He has also been published on Tom's Guide, Creative Bloq, IT Pro, Gizmodo, Quartz, and Mental Floss.

Articles by: Ritoban Mukherjee

Zendesk Support review 2025

By Ritoban Mukherjee last updated 13 May 25

Updated Zendesk offers great features backed by impressive security, but there are some areas of concern.

I tried LiveAgent and found it to be a reliable helpdesk solution for phone, email, and live chat support

By Ritoban Mukherjee last updated 9 May 25

LiveAgent brings together email, live chat, and phone support into a single platform, but social media integrations can be pricey.

I tested LiveChat, and found this premium platform lives up to its reputation

By Ritoban Mukherjee last updated 9 May 25

LiveChat may be a pricey helpdesk platform, but it offers versatile live chat, detailed reports, and great security.

Representational image of a dynamic computer network.

Best IT asset management software of 2025

By Ritoban Mukherjee last updated 8 May 25

Updated We list the best IT asset management software, to make it simple and easy to better manage your asset licensing from a single platform.

Using the Wix Video Maker app to make free videos

I found Wix's Video Maker super easy to use, but it lacks the level of flexibility most businesses need

By Ritoban Mukherjee last updated 25 April 25

Wix Video Maker is a free automated video creation tool with seamless website builder integration. Ideal for beginners, it lacks the full editing controls of a more sophisticated tool.

How good is Hostinger's customer support? We put it to the test

By Ritoban Mukherjee published 23 April 25

Hostinger offers affordable website hosting with a ton of powerful features. But how good is its support team?

How secure is a Hostinger website?

By Ritoban Mukherjee published 22 April 25

SSL certificates, DDoS protection, WordPress security enhancements - here's what security you can expect when you sign up with Hostinger.

Want to save on your Hostinger website builder subscriptions? Here is how

By Ritoban Mukherjee published 22 April 25

There are many ways to get a better deal on Hostinger Website Builder. Here's how.

How to create an online store with Hostinger

By Ritoban Mukherjee published 17 April 25

Hostinger is one of the best web hosting companies out there. But did you know that it also offers a website builder that lets you launch an online store?

Wix App Builder review

By Ritoban Mukherjee published 16 April 25

Wix App Builder offers intuitive native app creation with AI, but has ongoing subscription costs and lacks advanced options.

Wix Email Marketing review 2025

By Ritoban Mukherjee published 15 April 25

Wix Email Marketing offers an intuitive and integrated solution for basic email campaigns, but lacks advanced features found in dedicated platforms.

How good is Wix customer support? We put it to the test

By Ritoban Mukherjee published 15 April 25

Wix offers several support channels to help you troubleshoot issues, but how good are they really?

How to launch successful events on Wix

By Ritoban Mukherjee published 14 April 25

How to promote, organize, and manage your events online with Wix Events.

How to build an engaging form with Wix

By Ritoban Mukherjee published 14 April 25

Wix lets you create engaing forms for lead capture, customer support, and more.

How to make a professional business card with Wix

By Ritoban Mukherjee published 11 April 25

Wix lets you create professional business cards that you can ship to your home address, for a price.

How to build a powerful landing page with Wix

By Ritoban Mukherjee published 11 April 25

Wix offers a user-friendly Landing Page Builder that helps you create professional welcome pages in minutes.

Is Wix good for SEO? We walk you through Wix's SEO tools

By Ritoban Mukherjee published 11 April 25

A comprehensive look at Wix's powerful SEO capabilities, built-in optimization tools, and how the platform has evolved to become a serious contender for search engine optimization.

Website builder written with black marker

10 things you need to know to build a small business website

By Ritoban Mukherjee last updated 11 April 25

Your small business can't afford a bad website. We guide you through a few ways to make your website a success.

A person working on their ecommerce website.

How to choose an ecommerce website builder

By Ritoban Mukherjee last updated 11 April 25

We’ve put together a thorough checklist on everything you should look for in an ecommerce website builder.

Five reasons why you need an ecommerce website builder

By Ritoban Mukherjee last updated 10 April 25

Ecommerce website builders take a great deal of the hassle out of setting up and running an online store.

Bitrix24 CRM review

By Ritoban Mukherjee last updated 3 April 25

Review Affordable and customizable, but with poor accessibility

Monday Sales CRM review 2025

By Ritoban Mukherjee last updated 4 March 25

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful automation capabilities, and extensive integration options.

Hostinger Website Builder vs WordPress.com: Which is better?

Hostinger AI WordPress Website Builder vs WordPress.com: Battle of the WordPress website builders

By Ritoban Mukherjee published 28 February 25

Hostinger's new WordPress-specific builder against WordPress' managed option

Wix Business Launcher vs GoDaddy Airo: What's better for businesses?

Weebly vs Wix: Which offers a better free plan?

By Ritoban Mukherjee published 28 February 25

Which website builder offers the more generous free plan?

Wix Business Launcher vs GoDaddy Airo: Which is better for small businesses?

By Ritoban Mukherjee published 28 February 25

Want to go from idea to business? Wix and GoDaddy both offer platforms to help - but which is best?

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