Ouch! Microsoft admits Windows 11's OneDrive syncing could be slowing down your PC

girl using laptop hoping for good luck with her fingers crossed
(Image credit: MAYA LAB / Shutterstock)

  • Microsoft has a support article tackling Windows performance issues
  • One tip is to turn off OneDrive syncing, as it "can slow down your PC"
  • This is possibly one of the biggest bugbears when it comes to sluggish File Explorer performance in Windows 11

Microsoft has admitted that syncing files between your Windows 11 PC and OneDrive can slow your system down, while providing a bunch of tips on improving the performance of your computer.

Neowin flagged that Microsoft's support account on X highlighted a post that contains said performance tips for Windows 10 as well as Windows 11.

The article in Microsoft's support portal notes that: "If your PC is running slowly, the following suggestions might help speed things up."

The tips are provided in order, so the first one is the most important and potentially impactful, and the others follow, with the suggestion related to OneDrive coming in at number seven. (The others are mostly the standard fare: update everything – which is number one – check disk space, disable unnecessary apps, tone down fancy graphics in Windows, and so on).

Microsoft observes that OneDrive sync is enabled by default in Windows 11 (and 10) – mirroring files on your PC to the cloud storage service – to let you access your files from any device, wherever you are (as long as you're online). It further explains that those synced files in OneDrive also serve as a backup.

However, Microsoft concedes that the flipside of these benefits is that the process of syncing files on your computer to the cloud "can slow down your PC," and then gives you instructions on how to pause OneDrive syncing temporarily. That way, if you're having performance slowdowns, you can stop this syncing and see if it resolves those hiccups.

If you're curious, the way to pause syncing is to find the OneDrive icon in the taskbar's system tray (far-right) – it's the cloud graphic – right click on it, and under the Settings cog, you'll see the option to 'Pause syncing'.


OneDrive on a Laptop

(Image credit: Shutterstock - monticello)

Analysis: exploring causes of sluggishness

There have been quite a few complaints about File Explorer running extremely slowly in Windows 11, something Microsoft has acknowledged, and it's also something I've experienced myself on my Windows 11 laptop. OneDrive may well be tied into these kinds of slowdowns in some scenarios.

On my main PC, which is Windows 10, File Explorer runs noticeably snappier. And notably on my backup PC, which also has Windows 11 – and on which I've decoupled OneDrive – it also runs slickly.

So, if you're plagued by slow performance when working with the files and folders on your desktop (File Explorer), it's certainly worth pausing OneDrive syncing to see if this helps.

This isn't necessarily just about File Explorer sluggishness, though, and closing down OneDrive syncing could help performance in other areas of your PC – running other software or PC games, perhaps. As ever, any impact of syncing may be variable based on your particular PC configuration, system settings, and the workload that OneDrive might be undertaking at any given time obviously has a bearing on things.

You don't have to use OneDrive with Windows 11 or 10, even though Microsoft wants you to for obvious reasons – if you're going to subscribe for cloud storage, the software giant wants you to choose its service (and isn't shy about promoting it, either).

You can unlink your OneDrive account from your PC, though, and then uninstall the OneDrive app should you wish to go further (that said, it may reappear via subsequent Windows 11 updates, or that's certainly been a complaint I've seen aired in the past).

Microsoft is right about the benefits of cloud syncing for backup (and potentially file access from other devices, too), but remember, you don't have to go with OneDrive – there are other cloud storage providers out there.

In fact, there are other backup solutions. Just make sure you have one, and always remember that storing your data in the cloud with any service can be a good idea in some ways, but it does give a certain amount of power to a third-party, so you need to consider it as part of an overall 3-2-1 backup strategy.


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Darren is a freelancer writing news and features for TechRadar (and occasionally T3) across a broad range of computing topics including CPUs, GPUs, various other hardware, VPNs, antivirus and more. He has written about tech for the best part of three decades, and writes books in his spare time (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013).

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