FAQs
Does Dunelm have a Black Friday Sale?
In the past we've seen up to 50% off select products during the Dunelm Black Friday Sale. This year the Dunelm Black Friday Sale is expected to start a little bit earlier arriving on the 18th of November this year. We'll be keeping an eye out for the latest Dunelm Black Friday savings as they go live.
How much does shipping cost from Dunelm?
Dunelm has multiple delivery options to choose from. Free standard delivery is applicable to all orders over £49. Large item delivery (£9.95) and free same-day click and collect are also available.
How do I track my Dunelm order?
When you order at Dunelm, you’ll receive an email confirmation which contains tracking details. Use this to track your order. Alternatively, click ‘Track Order’ at the top left of the Dunelm website to check on your order status.
What is the Dunelm returns policy?
If you’re unhappy with your Dunelm order, you can return it within 28 days of receiving it. To start a return, visit the Returns & Refunds section of the website.
Can I exchange my Dunelm order?
If you’d like to exchange your order, all you have to do is contact the Dunelm customer service team.
Can I cancel my Dunelm order?
If you’d like to cancel your order, you can contact the Dunelm customer service team to start the cancellation process. If you’ve bought a Made To Order or Made To Measure product, you won’t be able to cancel your order.
How do I contact Dunelm?
The best way to contact the Dunelm customer service team is by starting a live chat on the website. Alternatively, you can visit your local Dunelm store or use the Help or FAQs sections on the website.
Hints and Tips
Look out for the sales: Dunelm runs sales and clearance events throughout the year, particularly during big sales seasons like Black Friday, Boxing Day, Easter and Summer. Under the ‘Offers & Savings’ section, you can find deals of up to 50% off on selected items and special price drops.
Take a look at the Special Buys: Every week, Dunelm selects ‘Special Buys’, a unique selection of products that have a special low price. Shoppers have a full seven days to shop the Special Buys section, but you’ll need to be quick as the products have a limited amount of stock.
Subscribe to the newsletter: To keep updated with Dunelm, sign up for the newsletter. By subscribing to Dunelm emails, you’ll be the first to know about any news, product releases and promotions straight to your inbox. When you sign up for Dunelm emails, you’ll also be entered into a prize draw where you could win a £250 gift card.
Take advantage of the Dunelm student discount: For students, Dunelm offers a student discount in partnership with Student Beans. Once you sign up and prove your student status, Dunelm will give you 10% off when you spend £40 or over.
Follow Dunelm on social media: For more news and content from Dunelm, make sure to follow the brand on Facebook, Twitter, Instagram, Pinterest and YouTube.
How to use Dunelm discount codes
1) Do your shopping, add your items to the basket and proceed to the checkout.
2) On the bottom left of the checkout page, you’ll see a dropdown that says “Enter Gift Code”. Click the ‘+’ to reveal the box.
3) Enter or paste the coupon code into the box and click ‘Apply Code’.
4) If valid, the coupon will be added and your total will be updated accordingly.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
