Skip to main content

Claude was down for many — here's everything we know

Claude is currently seeing 'elevated error rates'

Claude on mobile
(Image credit: © Anthropic)

If you had issues getting Claude to respond earlier today, you weren't alone. Reports on Down Detector for Anthropic's popular AI assistant spiked as of 10:29am ET / 3.29am GMT to over 1,400 reports.

I was having trouble getting my free Claude to respond to queries across desktop and mobile. And a friend on the Claude Max 5x account was getting a "Something went wrong" message, then being asked to try again.

Refresh

Anthropic is investigating the issue

Claude confirms an issue

(Image credit: Anthropic)

On my free account, Claude is taking a good bit to respond right now, and then eventually delivers an error. The option there is to reask the question and then essentially try again.

As a timer, we're over an hour in now since reports started, and it also appears to be impacting signing into Claude. I'm getting a "We are experiencing delivery issues with some email providers and are working to resolve this" error when trying to sign into my account on another device.

Let me know in the comments below if this issue is impacting your Claude account.

Claude error inline

(Image credit: Jacob Krol/Future)

Anthropic has issued another update on the Claude status page:

Good news: the team at Anthropic is on it and investigating. It's also really appreciated that it's actively updating the status page, and it seems the disruptions today are centered within Claude.ai and Claude Code, resulting in slower responses and not being able to log in. This update was posted at 11:44 AM ET and notes that the API is not impacted.

Down Detector reports for Claude are starting to drop slightly, though they remain elevated compared to a normal day for the service. As of 11:33 AM ET, the latest update on Down Detector, Claude is at 1,387 reports on the platform.

Down Detector Reports for Claude March 11

(Image credit: Down Detector)

We're still waiting on another update from Anthropic on the elevated error rates with Claude, and while I'm still having difficulties with a free account on the web, my colleague Lance Ulanoff – TechRadar's Editor-at-Large – let me know that Claude on mobile is working just fine. Specifically, with the app on iOS.

Claude on iOS

(Image credit: Future/Lance Ulanoff)

Down Detector reports have dropped to under 1,000, currently at a little over 900. Lance has also shared the screenshot below, but Claude is back to working on the web on a desktop again.

Claude working on desktop

(Image credit: Future/Lance Ulanoff)

A fix is being implemented

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.