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Claude is down for many — here's what we know as Anthropic says it's 'investigating' an issue

Claude is currently seeing 'elevated error rates'

Claude on mobile
(Image credit: © Anthropic)

If you're having issues getting Claude to respond, you're not alone. Reports on Down Detector for Anthropic's popular AI assistant have begun to spike as of 10:29am ET / 3.29am GMT, and now currently sit at over 1,400 reports.

I am having trouble getting my free Claude to respond to all sorts of queries on desktop and mobile. A friend on the Claude Max 5x account is getting a "Something went wrong" message, then being asked to try again.

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Down Detector reports have dropped to under 1,000, currently at a little over 900. Lance has also shared the screenshot below, but Claude is back to working on the web on a desktop again.

Claude working on desktop

(Image credit: Future/Lance Ulanoff)

We're still waiting on another update from Anthropic on the elevated error rates with Claude, and while I'm still having difficulties with a free account on the web, my colleague Lance Ulanoff – TechRadar's Editor-at-Large – let me know that Claude on mobile is working just fine. Specifically, with the app on iOS.

Claude on iOS

(Image credit: Future/Lance Ulanoff)

Down Detector reports for Claude are starting to drop slightly, though they remain elevated compared to a normal day for the service. As of 11:33 AM ET, the latest update on Down Detector, Claude is at 1,387 reports on the platform.

Down Detector Reports for Claude March 11

(Image credit: Down Detector)

Anthropic has issued another update on the Claude status page:

On my free account, Claude is taking a good bit to respond right now, and then eventually delivers an error. The option there is to reask the question and then essentially try again.

Claude error inline

(Image credit: Jacob Krol/Future)

Anthropic is investigating the issue

Claude confirms an issue

(Image credit: Anthropic)

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