Optus NBN plans compared: best option for every need

Optus logo
(Image credit: Optus)

Optus is a solid choice for your NBN provider. It’s historically performed well in the Australian Competition and Consumer Commission’s (ACCC) broadband reporting, often achieving the highest average download speed among the telco’s monitored.

Its plans have actually become a little more complex than they used to be though, and that’s because you can tailor your plan to suit your needs.

Each Optus NBN plan comes in two variations: the 'Everyday' or 'Family Entertainer'. The 'Everyday' options are Optus’ standard plans and come with a modem with 4G backup. For AU$20 extra each month, you can choose to upgrade to a 'Family Entertainer' plan, which comes with a standard Netflix subscription, a Wi-Fi booster and McAfee security protection.

Optus did also come out with new 'Gamer' plans, which included an Asus gaming modem, a static IP and a three-month free trial of Optus Game Path, but the telco says these “are currently not available due to high demand and the global chipset shortage”.

Plenty of perks come with Optus NBN plans, which means they come at a steeper price than your average internet connection, so check out the speed you’re after using the links below:

Noteworthy Optus NBN deals

Optus’ high-speed NBN plans are currently available with a small monthly discount, which is something we previously hadn’t seen from the telco in quite some time. Here’s what’s available when you sign up to an Optus NBN plan:

Best Optus NBN plans

Optus NBN 50 plan

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The best option for most people

Optus | NBN 50 | Unlimited data | No lock-in contract | AU$79p/m (opens in new tab)

Optus | NBN 50 | Unlimited data | No lock-in contract | AU$79p/m (opens in new tab)

With Optus’ NBN 50 plan, you’ll get unlimited data and typical download speeds of 50Mbps for AU$79 a month. While this NBN 50 plan does sit at the pricier end of the market, it’s a well-performing service with two variations available. The 'Everyday' plan comes with the telco’s modem with 4G backup, while the 'Family Entertainer' plan, which is AU$20 more each month, comes with a standard Netflix subscription, a Wi-Fi booster and extras to keep all your devices secure online. Stick with Optus over 36 months and you won’t have to pay for the modem either (AU$252).

Total minimum cost (Everyday): AU$331 (includes modem) | Total cost for first year: AU$948

Total minimum cost (Family Entertainer): AU$557 (includes modem) | Total cost for first year: AU$1,128

• See more: Best NBN 50 plans (opens in new tab)

Optus NBN 100 plan

For large households who want fast downloads and 4K streaming

Optus | NBN 100 | Unlimited data | No lock-in contract | AU$89p/m (first 6 months, then AU$99p/m) (opens in new tab)

Optus | NBN 100 | Unlimited data | No lock-in contract | AU$89p/m (first 6 months, then AU$99p/m) (opens in new tab)

Competition is tighter in the NBN 100 tier, and Optus has dropped the price of its plan down to AU$89 a month for the first six months. Once the initial discount ends though, your plan will jump to AU$99 each billing, which is at the higher end. You’ll have the choice between the standard 'Everyday' plan which comes with Optus’ modem with 4G backup, or the 'Family Entertainer' plan. It costs an extra AU$20 a month, and comes with a standard Netflix subscription, a Wi-Fi booster and device security from McAfee. Optus quotes a typical evening speed of 100Mbps in the evening hours, and if you stick with the telco over 36 months, you can keep the modem for free.

Total minimum cost (Everyday): AU$341 (includes modem) | Total cost for first year: AU$1,128 | Yearly cost after discount: AU$1,188

Total minimum cost (Family Entertainer): AU$577 (includes modem) | Total cost for first year: AU$1,368 | Yearly cost after discount: AU$1,428

• See more: Best NBN 100 plans (opens in new tab)

Optus NBN 250 plan

Lightning-quick broadband for a high-demand household

Optus (opens in new tab)

Optus | NBN 250 | Unlimited data | No lock-in contract | AU$99p/m (first 6 months, then AU$119p/m) (opens in new tab)

Optus has cut the cost of its NBN 250 plan by AU$20 a month for your first six months, so you’ll save AU$120 over your first half year. You can feel confident going with Optus – the plan now comes with boosted typical download speeds of 240Mbps, which is above average for the tier. You can choose between the 'Everyday' and 'Family Entertainer' options to tweak the plan to your needs, with the latter available for an extra AU$20 a month. While the plan comes with no lock-in contract, you will need to pay out the cost of your modem if you leave before a 36-month term. Only available to fibre-to-the-premise (FTTP) and select hybrid fibre coaxial (HFC) households.

Total minimum cost (Everyday): AU$351 (includes modem) | Total cost for first year: AU$1,308 | Yearly cost after discount: AU$1,428

Total minimum cost (Family Entertainer): AU$587 (includes modem) | Total cost for first year: AU$1,548 | Yearly cost after discount: AU$1,668

• See more: Best NBN 250 plans (opens in new tab)

Optus NBN 1000 plan

The fastest internet there is, if it’s available in your area

Optus (opens in new tab)

Optus | NBN 1000 | Unlimited data | No lock-in contract | AU$129p/m (first 6 months, then AU$149p/m) (opens in new tab)

Optus’ NBN 1000 plan comes at a premium, but luckily you can get a discount for your first six months on the service. You’ll initially pay AU$129 a month for your first six months on this plan, before it bumps up to the standard pricing of AU$149 thereafter. Typical evening speeds now clock in at 400Mbps, which is a nice gain from its previous figure of 300Mbps (though it’s dwarfed by Telstra’s 700Mbps). The 'Everyday' and 'Family Entertainer' options let you tweak the plan to suit your needs, with the latter giving you a standard Netflix subscription, a Wi-Fi booster and McAfee security for an extra AU$20 a month. Whichever you choose, keep in mind you’ll need to pay out the cost of your modem if you leave before a 36-month term. Available to FTTP and HFC connections.

Total minimum cost (Everyday): AU$381 (includes modem) | Total cost for first year: AU$1,668 | Yearly cost after discount: AU$1,788

Total minimum cost (Family Entertainer): AU$617 (includes modem) | Total cost for first year: AU$1,908 | Yearly cost after discount: AU$2,028

• See more: Best NBN 1000 plans (opens in new tab)

Optus NBN FAQ

What is the cheapest Optus NBN plan?

Optus has recently increased the prices across all of its NBN plans by an extra AU$4 a month. So now, the cheapest plan you can get from Optus is its NBN 50 plan for AU$79 a month. Beyond that, you’ll pay AU$99 a month for NBN 100, AU$119 a month for NBN 250 and AU$149 a month for NBN 1000.

Does Optus provide NBN?

Optus has a good variety of options when it comes to getting your internet. An NBN connection is the most popular, and it’s proven to be a reliable service, given its consistently good performance in the ACCC’s broadband reporting.

But there are also 4G and 5G home internet options on the table, and Optus offers some of the best wireless broadband in Australia. These could be a better option for you if the NBN cabling in your area isn’t up to scratch. 4G and 5G wireless also lets you take your internet with you, so it’s a good option if you’re often on the road.

How do I contact Optus NBN?

Optus offers help online, through its app or over the phone. Its online messaging service is available 24 hours a day, seven days a week, while its phone hours vary depending on what you need help with. To see a full list of numbers and support services, head to the Optus website (opens in new tab).

Can I get Optus Sport?

Optus Sport is included at no extra cost for as long as you stay connected to one of the telco’s NBN plans. It’s particularly good for football fans, as it includes streams for the Premier League, the Euros and others live and on-demand.

How to check if Optus NBN is down

If you’re experiencing an outage with your Optus NBN, you’ll first want to figure out if it’s just you, or if it’s down for everyone. Optus has a service status (opens in new tab) page you can check as your first port of call, though you’ll need to use your phone, or another device with its own connection to visit the page. If Optus’ own website is down, we’d recommend checking the independent site Down Detector (opens in new tab). For further help, we have a dedicated guide to NBN outages.

Jasmine Gearie
Ecommerce editor

Jasmine Gearie is an ecommerce editor at TechRadar Australia, with a primary focus on helping readers cut through the jargon to find the best mobile and internet plans for their needs. She crunches the numbers to maintain dedicated guides to the latest phones, NBN and broadband plans of all types, and covers the important telco industry news. She also hunts down tech deals on laptops, phones, gaming consoles and more, so readers know where to buy the products they want for the cheapest prices.