Annoyed that your smart TV wants to steer you to certain services? The EU is being asked by streamers to clamp down and make TVs work more neutrally

Amazon Fire TV interface showing coca-cola ad
(Image credit: Future)

  • Broadcasters are concerned about the power of big TV tech
  • The EU has been asked to regulate major TV platforms as "gatekeepers"
  • Virtual digital assistants may be gatekeepers too

A battle's brewing between broadcasters and big tech: in Europe some of the biggest names in television are urging regulators to apply the toughest possible rules to smart TVs and their virtual digital assistants.

The Association of Commercial Television and Video on Demand Services in Europe (ACT) has written to EU anti-trust chief Teresa Ribera claiming that certain platform providers are "gaining growing ability to shape outcomes for millions of users and businesses by controlling access to audiences and content distribution", Reuters reports.

ACT represents some very big names in TV including NBCUniversal, The Walt Disney Corporation, Warner Bros. Discovery, Paramount+, Sky, ITV, Canal+, RTL, Mediaset, and TF1 Groupe.

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"It is crucial that the Commission designate major TV operating systems ​as gatekeepers and ensure adequate oversight to guarantee fairness and contestability," ACT says.

What is ACT so upset about, and why does it matter?

The argument is that smart TV platforms on the best TVs are becoming gatekeepers of what content people see, and should be designated as such under the EU's Digital Markets Act (DMA).

You can see their point if you switch on a recent smart TV with its recommended apps, channels and content. In some cases, the TV platform and virtual assistant are also provided by companies who also have their own streaming services — as is the case with Amazon, which makes the Fire TV platform and also has Prime Video, or Apple, which has the Apple TV service on the Apple TV 4K.

The DMA is an ongoing thorn in US tech firms' sides: it's designed to curb market power of the very biggest companies, most of which are based in the US, and it's been used to clip the wings of Google, Microsoft, Meta and Apple among others. The current US administration is not a fan, and says the DMA is "discriminatory" against US firms, though it's notable that many US-led firms are actually calling for this change.

ACT wants the DMA to ensure that smart TV firms do not unfairly prioritize some apps and content, for example by funnelling you towards particular content they own or have deals with when you search for something.

They also want smart assistants such as Alexa and Siri to be covered by the legislation, amid concerns that they can "become de facto gatekeepers for media content through mobile phones, smart speakers and in-car radio infotainment services".

If ACT is successful, it could mean a change in the way smart TVs and virtual assistants work, but most likely only in the EU: for example when regulators ordered Apple to open up iOS to third-party app stores and app sideloading, Apple did so, but only for EU customers.


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Carrie Marshall

Contributor

Writer, broadcaster, musician and kitchen gadget obsessive Carrie Marshall has been writing about tech since 1998, contributing sage advice and odd opinions to all kinds of magazines and websites as well as writing more than twenty books. Her latest, a love letter to music titled Small Town Joy, is on sale now. She is the singer in spectacularly obscure Glaswegian rock band Unquiet Mind.

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