FAQs
How much does Nespresso charge for delivery?
Nespresso offers free standard or pick-up point delivery on all orders over £50. Free next-day delivery is also available when you order 100 capsules or more.
How do I track my Nespresso order?
Once you’ve placed your order with Nespresso, you’ll receive a confirmation email with an order number and link to its tracking site. Use this to track your order.
Can I cancel my Nespresso order?
You should be able to cancel your order if it hasn't been dispatched yet. Make sure to contact Nespresso to start a cancellation. If your order has been dispatched, you can decline the delivery and Nespresso won’t send you your goods and will give you a refund. If you’ve missed the dispatch time period or you haven’t declined the delivery, you’ll need to go through the returns process.
What is the Nespresso returns policy?
If you’re not completely satisfied with your Nespresso order, you can return it within 14 days of delivery. To start a return, get in touch with Nespresso customer service. Note that coffee pods can’t be returned or exchanged.
Do Nespresso machines come with a warranty?
Nespresso offers a two-year warranty with all its coffee machine models. The warranty will start from the date of purchase shown on your receipt.
How do I contact Nespresso?
To get in touch with the Nespresso customer service team, call them on 0800 442 442 or start a live chat on the website.
Hints and Tips
Watch out for the sales: Shop the sales to save money on your Nespresso order. Nespresso sales and deals are available all year round, particularly during big sales seasons like Black Friday and Boxing Day. The type of offers you can expect to find include money off select coffee machines, cheap pods and Nespresso Plus subscription special deals.
Claim Nespresso gifts: If you’ve bought a Nespresso machine from elsewhere, head to the Nespresso website to claim your gifts. If you’ve purchased your machine between specific dates, you can find special gifts and offers like free coffee and money off your next orders.
Sign up for the Nespresso Plus subscription: If you have a Nespresso coffee machine, you can sign up for the Nespresso Plus subscription. With your subscription, you can get up to 70% off a new machine, receive monthly complimentary pod sleeves and get regular orders for cheaper and faster.
Follow Nespresso on social media: For regular news, releases and deals, make sure to follow Nespresso on Facebook, Twitter, Instagram, YouTube and Pinterest.
How to use Nespresso discount codes
1. Do your shopping at Nespresso, add everything to your shopping bag and head to the checkout page.
2. Before you get through to the checkout, you’ll need to log into your Nespresso account or sign up for one.
3. At the checkout, you’ll see a box on the right side of the page that says ‘Discount Code’. This should be underneath your order summary.
Enter or paste the code in the box and click ‘Apply’.
4. If your code is valid, the page will refresh and the coupon will be added to your total.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
