FAQs
Do you get free gifts with Mobiles.co.uk?
Yes, some Mobiles.co.uk deals include a free gift. These can include an Amazon Fire tablet, Beats headphones, or subscriptions to entertainment services such as Netflix or Now TV. Other free gifts can include gift cards. In many cases, the gift is delivered at the same time as your phone. Sometimes, the gift can take two to five working days to arrive.
Can you get a phone upgrade with Mobiles.co.uk?
Mobiles.co.uk offers phone upgrades as well as new phone contacts. Phone upgrades are only available for customers on Vodafone or ID mobile, but it's another option while upgrading your phone contract.
What courier does Mobiles.co.uk use?
Mobiles.co.uk uses DPD as its sole method of delivery for new phones. In all cases, if you order before 8pm, you'll receive your purchase the following day between 8am and 8pm. If you order after 8pm, you'll receive your new phone two days later. For SIM-only orders, the SIM will be delivered through Royal Mail with 2nd class delivery which takes two to three days.
Can you trust Mobiles.co.uk refurbished phones?
Mobiles.co.uk refurbished phones come in full working order and have a one-year warranty. While they've been previously owned by someone, a refurbished phone isn't much different from buying one new as you still get a full warranty with it.
How do I contact Mobiles.co.uk?
Some amendments can be made by logging into your account on the Mobiles.co.uk website. For any sales queries, you can call the retailer at 0330 678 1450, while for customer service issues, you can call the team at 0330 678 0520. The customer service line is open between 8am and 7pm Monday to Friday, while it's open between 9am and 6pm on Saturday and 10am to 5pm on Sunday. The sales line is open between 9am and 7pm Monday to Friday and 9am to 5.30pm on Saturdays.
Hints and Tips
Check out the Mobiles.co.uk deals: Mobiles.co.uk regularly has deals - often on the latest phones. If you're looking for a new phone, this should be the first place to check in case the phone you're seeking is part of a deal. Deals aren't exclusive to sales periods with Mobiles.co.uk often running sales throughout the year. If you hang around the site long enough, some exclusive deals can pop up on the sidebar too.
Look for free gifts: Any free gift is great but some will actually be quite practical. For instance, many deals include a free subscription to Disney+ or Now TV - services you might plan on buying anyhow. By being clever with your free gift options, you could save on something that you needed or wanted to buy anyway. Some free gifts have free tablets but these tend to be a little more low-end compared to one that you might actually want to buy.
Consider a SIM-only deal: If you don't need or want a new phone, a SIM-only deal is much better value. You just get the minutes and texts you need without a new phone. It proves much cheaper and is perfect if your phone is only a couple of years old at most and you're happy with what you're already using.
Refer a friend: If you refer a friend to Mobiles.co.uk and they buy something from the site, you could earn a considerable sum. The amount earned varies depending on the value of the item they buy. For a SIM-only deal, you'll get £10 back while for the latest phones such as the iPhone 15, you could get up to £75.
Buy a refurbished phone: Buying refurbished isn't much different from buying new as you still have a full one-year warranty and you can choose what condition you need the phone to be in. If you don't mind knowing you're not the first owner, you can save substantially on older models by committing to a refurbished phone contract.
Trade your phone in: Even if you're not buying a new phone from Mobiles.co.uk, you can trade in your existing phone and the funds will be transferred within three to five days of the company receiving your phone. The phone simply needs to be working with no cracks or chips on the screen. You can enter the IMEI number on the website to gain a quote instantly.
How to use Mobiles.co.uk discount codes
1. Find the Mobiles.co.uk promo code you wish to use from the list above. Copy it to your device's clipboard for later use.
2. Go to the Mobiles.co.uk website and find the phone or SIM deal you wish to buy then add it to your basket by clicking "Buy Now".
3. Once you've picked any accessories or extras, click "Continue to Basket".
4. Choose whether to set a bill cap or any other extras then click "Proceed to checkout".
5. Underneath the total, you'll find a bar that states "Got a voucher?". Paste your Mobiles.co.uk promo code into the box then click "Add voucher" to apply the discount.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
