How do I Contact AO Mobile Phones Direct?
You can call their customer service team on 0345 470 4000. Alternatively, you can email them at webshop@mobilephonesdirect.co.uk or visit the contact page on their website.
Do AO Mobile Phones Come Unlocked?
If you bought your device after or on 20/11/2021 your device will arrive unlocked. Don't worry if you bought your device after that though as you should be able to unlock your device by contacting your network provider.
What Warranty Does AO Mobile Phones Direct Come With?
All new headsets come with a standard 12-month warranty, to claim your warranty you will need a diagnostic report from the handset manufacturer. For warranty information on refurbished handsets, you’ll have to contact the AO Moblie Phones Direct customer support team.
Can I Trade in My Old Device with AO Mobile Phones Direct?
You can trade in your old device even if it is broken (excluding water damage) provided it matches your description. Once the AO Mobile Phones Direct team receives your device they’ll send you a quote via email, if you decide to decline the quote your device will simply be shipped back to you.
Hints & Tips
Shop refurbished: Shopping refurbished is a great way to get your hands on the latest models from Apple, Samsung, and Google without breaking the bank. While some of you may have some apprehension about buying a refurbished device, rest assured that all devices are tested and examined to ensure they are ‘as good as new’.
Deals under £20: If you’re looking for a new phone but have a tight budget this could be the perfect solution for you. The deals under £20 page includes monthly contracts on phones from Samsung and Apple, there’s also SIM-only contracts available for those of you who already have a phone.
Sign up for the Newsletter: The best way to stay up to date with the latest savings is by signing up for the AO Mobile Phones Direct newsletter. Signing up for the newsletter is quick and simple, all you have to do is input your email address and you’re done. Once you have done so you’ll receive the latest deals and offers straight to your fingertips, meaning you’ll never miss out.
How to use AO Mobile Phones Direct Coupons
1. Browse our list of AO Mobile Phones Direct coupon codes, we update this page regularly with the latest deals.
2. Once you’ve found your coupon, click the ‘Get Code’ button which you’ll find underneath the offer. This will make a pop-out box appear, which reveals the code that you can then copy. By clicking on the offer, it will automatically open a tab on the AO Mobiles Phones Direct website.
3. Now it’s time to do your shopping, once you have everything, head to your shopping cart. Click the ‘Proceed to Checkout’ button and scroll down to the payment section. Here you’ll be able to click on the ‘Do you have a gift card or promo code?’ button and paste your code in there.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
