Microsoft keeps breaking Windows 10 – Apple should learn from its mistakes

(Image credit: Shutterstock)

Apple has just released macOS Catalina, its latest update to the operating system powering Macs and MacBooks, and while the launch hasn’t been flawless (check out our guide on how to fix macOS Catalina problems), it’s the kind of update that Microsoft must be eyeing enviously.

That’s because, in case you’ve missed the news, Microsoft has had a rotten run of Windows 10 updates, with each new release seemingly breaking more things than it fixes.

The latest Windows 10 update fail has seemingly broken the Start menu – a pretty important part of Windows 10.

The situation has gotten so bad, that it’s no longer just embarrassing for Microsoft – it’s in danger of seriously damaging the company’s reputation.

An artist's impression of many Windows 10 users

An artist's impression of many Windows 10 users (Image credit: Shutterstock)

Apple take heed

Now, it might be tempting for Apple to sit back and enjoy its old rival’s current travails. To be fair, we wouldn’t blame it for indulging in a spot of schadenfreude, but what we really want Apple to do is learn from Microsoft’s mistakes.

Apple knows only too well what happens if you release an update that ends up causing additional issues, and how angry that can make its users.

It’s happened to Apple in the past, and while macOS Catalina’s launch hasn’t hit any showstopping issues yet (knock on wood), Apple needs to make sure that when (not if) it needs to release a patch for macOS Catalina, it won’t introduce further problems.

This is a realistic depiction of an operating system update gone wrong

This is a realistic depiction of an operating system update gone wrong (Image credit: Shutterstock)

What can Apple do?

So, what can Apple do to avoid Microsoft’s update problems? There seems to be a number of theories about why Microsoft is having so many issues with its updates recently.

Are they being rushed out? Is Microsoft fully testing them? Is it listening to its collection of Windows Insiders – users who have signed up to try out early versions of the updates and report back about any problems?

Amidst all this, Dona Sarkar, one of the leaders involved with Microsoft’s Windows Insider initiative, is leaving her role. With the Windows Insider team being so important when it comes to testing new updates, the fact that it now appears leaderless isn’t great.

What Apple needs to do is make sure that its upcoming updates aren’t just thoroughly tested, but that it is in constant communication with developers and users who are testing out early beta versions of the update. If they find something’s wrong – listen to them. Delay the update if necessary.

By taking its time with the updates, Apple could find it’s actually fixing issues faster – rather than rushing out an update, only to have to then spend time fixing all the other problems that emerge.

Apple should look at Microsoft’s current problems, which can be summed up with the old phrase “more haste, less speed”. By hastily releasing updates, it’s actually slowing the speed in which problems are being fixed. There’s no need for Apple to gloat – just learn.

As for Microsoft, let’s hope that the Windows Insider team gets new leadership that can get these updates back on track – hopefully before it’s too late.

Matt Hanson
Managing Editor, Core Tech

Matt is TechRadar's Managing Editor for Core Tech, looking after computing and mobile technology. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate about, especially computing and PC gaming. He’s personally reviewed and used most of the laptops in our best laptops guide - and since joining TechRadar in 2014, he's reviewed over 250 laptops and computing accessories personally.

Latest in Windows
Printer
No, your printer isn't possessed: a Windows 11 23H2 bug could be making it print random characters when connected via USB
Man having Windows 11 problems with his laptop
Fed up of adverts creeping into Windows 11? You won’t like Microsoft’s latest update, then, although it does provide some important bug fixes
Acer Aspire 14 AI laptop display showing the Windows 11 login screen
Shock, horror – I’m not going to argue with Microsoft’s latest bit of nagging in Windows 11, as this pop-up is justified
A laptop on a desk with the Windows 11 background on its screen.
Microsoft is adding image editing and compression to its Windows Share feature - and I couldn't be happier
AOC Agon Pro AG276FK gaming monitor tilted slightly to the side, showing the Windows desktop screen
Windows 11 users get ready for more ‘recommendations’ from Microsoft – but I’m relieved to say these suggestions might actually be useful
Microsoft Store logo on a blurred background
There's finally a fix for an annoying Microsoft Store bug that's older than Windows 11
Latest in News
Super Mario Odyssey
ChatGPT is the ultimate gaming tool - here's 4 ways you can use AI to help with your next playthrough
Brad Pitt looks over his right shoulder with 'F1' written behind him
Apple Original Films will take you behind-the-scenes of a racing cockpit in this new thrilling F1 movie trailer
AI writer
Coding AI tells developer to write it himself
Reacher looking down at another character from the Prime Video TV series Reacher
Reacher season 3 becomes Prime Video’s biggest returning show thanks to Hollywood’s biggest heavyweight
Finger Presses Orange Button Domain Name Registration on Black Keyboard Background. Closeup View
I visited the world’s first registered .com domain – and you won’t believe what it’s offering today
Image showing detail of the Leica D-Lux 8
Still can't get a Fujifilm X100VI? This premium Leica compact costs less, and it's in stock