How to claim FIFA 19's Twitch Prime Ultimate Team pack

Image credit: EA (Image credit: EA)

Amazon Prime Day 2020 is just around the corner and to celebrate, Amazon is offering Twitch Prime members a free FIFA 19 Ultimate Team pack for a limited time. 

The offer includes two exclusive Twitch Prime packs over a two-month period that is themed to FIFA Ultimate Team's 'FUTTIES' live content program. The pack is available to claim until August 8 and includes one 86 OVR or better player plus three rare gold player items.

Anyone with a Twitch Prime account is eligible for the free content, while those with an Amazon Prime account can automatically upgrade their Twitch account to Prime without having to watch a single video – you just need to connect your Amazon Prime account to your profile. 

However, the process can be slightly more complicated than it initially appears: that's why we've put together this handy guide to take you through the process step by step. 

Image credit: Twitch

Image credit: Twitch (Image credit: Twitch)

First things first, this offer is only available to those with Amazon Prime and Twitch Prime. If you have Twitch Prime already in the bag then don't worry about this step, but if you have Amazon Prime and want to know how to link your account to Twitch for a free Prime upgrade then read on. 

Log into Twitch or register for a Twitch account here via your web browser. Next, head to the Twitch Prime page and hit sign in. Sign into your Amazon Prime account. Next go to the top left of the aforementioned Twitch Prime page and select "Link Twitch account". Sign into your Twitch account (if you haven't already) and confirm you wish to link your Twitch and Amazon account. 

If you have Amazon Prime then Twitch should automatically recognize that and upgrade your Twitch account to Twitch Prime. 

Step 2: Claim your content... almost

Image credit: Twitch

Image credit: Twitch (Image credit: Twitch)

Next up, head over to Twitch Prime's FIFA 19 loot page. You'll see the Twitch Prime Pack with a "Claim Now" option. Click on the image and follow the instructions. This will probably mean logging into your Twitch and Amazon account again. 

If you get a message saying "sign-up", don't panic. It may be that you haven't properly linked your accounts so continue on, signing in to your Amazon and Twitch account then follow the option to link the accounts and the problem should be rectified. Almost there...

Step 3: Sign into your EA Account

Image credit: EA

Image credit: EA (Image credit: EA)

Next, you will be prompted to log into your EA account. If not then follow the "link accounts to use loot" button that should appear on the Twitch Prime FIFA 19 page. If you don't have an EA account then sign up for one here

Having signed into your EA account you should finally be able to hit 'claim' on the loot. Phew. That's that part done. Those who play on Origin (PC) should now be able to access the loot in game. But console users have another step.

Step 4: Linking your console to EA account

Image credit: Twitch

Image credit: Twitch (Image credit: Twitch)

If you're playing on Xbox One or PlayStation 4 then you have another step to take: making sure your PSN or Xbox Live is connected to your EA account. 

This should have automatically happened when you first signed into FIFA 19 as the game will have asked you to sign in/sign up to EA. If not then follow any prompts to log into your EA account.  Just make sure the EA account you are signed in with is the one you have linked to your Twitch account. 

Step 5: Access content in game

Image credit: EA

Image credit: EA (Image credit: EA)

After launching the game, select the FIFA Ultimate Team mode. If you're new to FIFA Ultimate Team then you will be prompted to go through the mode's new user flow. Once you are on the Ultimate Team home page, go to the Store and then select 'My Packs'. Your Twitch Prime Pack should be available in the 'My Packs' section.

Things worth noting

(Image credit: EA)

There are some important things to note before claiming this free content:

Available on all platforms
The Twitch Prime Pack is available on Xbox One, PS4 and PC. 

Can only be claimed once
This offer can only be applied once to a single EA account, and only on a single platform. Content will be available only on the first platform you log into with your linked EA account so make sure that's the one you want it on. 

Forever yours
Even if you cancel your Amazon Prime/Twitch Prime account, you will still be able to access the content but you won't be able to claim future offers until you reactivate your subscription. 

Content is not available in China, India, and embargoed territories.

Vic Hood
Associate Editor, TechRadar Gaming

Vic is TechRadar Gaming's Associate Editor. An award-winning games journalist, Vic brings experience from IGN, Eurogamer and more to the TechRadar table. You may have even heard her on the radio or speaking on a panel. Not only is Vic passionate about games, but she's also an avid mental health advocate who has appeared on both panels and podcasts to discuss mental health awareness. Make sure to follow her on Twitter for more.