Nokia E72 review

Will Nokia's QWERTY smartphone do the business?

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Nokia e72

There have been huge changes in the smartphone world since the Nokia E71 first landed. But with the E72, Nokia has evolved and refreshed its messaging-heavy enterprise phone offering rather than coming up with something revolutionary.

The E72 is a sleek and attractively designed QWERTY keyboard-packing smartphone, with a tremendously solid feel to it.

It offers some neat upgrades to the spec of the E71, with a faster processor under the bonnet, and presents a powerful email and all-round messaging solution for corporate users.

Its QWERTY keyboard is a pleasure to use for this kind of device, accurate and responsive, while the messaging software onboard is easy to set up with an appealingly user-friendly interface.

Additional features, such as the camera and A-GPS functionality, have been toned up too, providing a decent amount of downtime consumer appeal.

The S60 3rd Edition platform's menu structure can, of course, be long-winded and the non-touchscreen user interface far from slick, but the familiarity of the typical Nokia smartphone system will no doubt appeal to some loyal Nokia buyers.

We liked

The QWERTY keyboard is tidily designed and nicely implemented for a great thumb-typing experience. It's well laid out, with a very responsive action that makes message writing a breeze.

A strong suite of messaging applications underpins the appeal of the E72 for the business user, as does a generous helping of enterprise-orientated applications and features. It also has fine connectivity options, including Wi-Fi and HSPA.

Excellent build quality and a stylish yet understated chrome-edged design give the E72 some added substance and visual appeal.

We welcomed the responsive A-GPS technology and upgraded Ovi Maps sat-nav software, which worked a treat on the E72.

In addition, the music player, while not overly sophisticated, puts in an admirable audio performance. A 4GB MicroSD card and decent earphones in-box, plus the phone's 3.5mm headphone socket, are also welcome.

We disliked

The E72's 2.36-inch display isn't the largest on a smartphone, and we'd have liked a touch more room.

We liked some elements of the optical navigation key trackpad control, although we felt it wasn't quite hitting the mark for ease of use and precision in some applications. We didn't like its use in camera mode, in particular.

As usual, getting to some settings in the S60 third Edition menu system can be convoluted, and it can take plenty of clicks to negotiate the numerous menu structures. Still, long-standing Nokia smartphone fans will find the phone's user interface very familiar.

The camera's image quality wasn't bad, but the camera results could have been improved with more robust autofocus control.


The Nokia E72 delivers a measured upgrade to the E71, enhancing its capabilities and boosting performance all-round without radically altering the essential QWERTY-keyboard template.

It provides a powerful messaging package with a very usable keyboard, complemented with an assortment of solid smartphone functionality and business apps.

It may not have the glamour of an iPhone, but it has plenty of appeal for the enterprise user looking for a reliable messaging device.

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Tech Specs

Product TypeSmartphone
Network BandQuad Band
Wireless LANYes
Contract TypeSIM-free
Maximum Memory Card Size Supported16 GB
Built-in Memory250 MB
Built-in FlashYes
Memory Card SlotYes
Cellular Data Connectivity TechnologyGPRS, HSCSD, EDGE, HSDPA
SAR Value1.31 W/kg
GPS ReceiverYes
Product FamilyE
Cellular Generation3.5G
Cellular Network SupportedGSM 850, GSM 900, GSM 1800, GSM 1900, WCDMA 900, WCDMA 1900, WCDMA 2100
Rear Camera Resolution5 Megapixel
Front CameraYes
Memory Card SupportedmicroSD
Phone StyleBar
ColourMetal Gray
Operating SystemSymbian
Brand NameNokia
Battery Talk Time9.20 Hour
Product ModelE72
Screen Size6 cm (2.4")
Screen Resolution240 x 320
Weight (Approximate)128 g
Green CompliantYes
Green Compliance Certificate/AuthorityRoHS, ENERGY STAR, WEEE
Maximum Video Resolution320 x 240
Processor ManufacturerARM
Bluetooth StandardBluetooth 2.0
Operating System VersionSymbian OS 9.3
Messaging TypeEmail, Instant Messaging, SMS (Short Message Service), MMS (Multi-media Messaging Service)
USB StandardUSB 2.0
Height114 mm
Width58.3 mm
Depth10.1 mm
Radio TunerYes
Product SeriesE
Battery Standby Time17493.12 Hour
Product NameE72 Smartphone
Processor Speed600 MHz
Processor TypeARM11
Screen TypeLCD
Sensor TypeAccelerometer, Digital Compass
Manufacturer Part Number002R2c6
Manufacturer Website Address
Marketing Information

How we respond is who we are

Nokia E72 is a high-performance device tailor-made for seamless business and personal communication.

Best-in-class messaging

Get emails in real time through Mail for Exchange and IBM Lotus Notes Traveler, as well as from your Hotmail, Gmail, and other personal accounts - and quickly access your favourite IM services.

Fast,responsive scrolling

Use the highly responsive Optical Navi Key to scroll quickly and smoothly through webpages, emails, and menus - or as a one-touch autofocus key when using the 5 megapixel camera.

All-day effeciency

Work efficiently from almost anywhere - view and edit documents, get online quickly with built-in 3G and Wi-Fi. Stay connected for longer with the powerful battery.

Package Contents
  • E72 Smartphone
  • Nokia Battery BP-4L
  • Nokia High Efficiency Charger AC-8
  • Nokia 4 GB microSDHC Card MU-41
  • Nokia MicroUSB data cable CA-101D
  • Nokia Stereo Headset WH-205
  • Pouch and Strap
  • User guide
  • Eseries Experiences leaflet
Limited Warranty2 Year