Hands on: Microsoft Surface review

Microsoft's Surface touch-activated tabletop computer has been wowing audiences at trade shows for several years now, but there's still a thrill at spinning and zooming effortlessly through Virtual Earth's global satellite imagery with finger power alone. That's just one (and, to be honest, the best) of three applications that Microsoft has created and customised for Sheraton hotels.

Virtual Earth is part of the Sheraton City Tips digital concierge: a list of seven categories (transportation, recreation, entertainment, bars and clubs, restaurants, services and shopping), each of which contains ten destinations selected by the real live human concierge at each hotel. These can be updated daily.

The other applications are Sheraton Snapshots, which comprises picturesque but rather useless postcard views of Sheraton's international B&B empire, and Sounds of Sheraton. This lets you assemble and play a personal playlist from a selection of soft country 'artists' including Sara Evans, Matt Kearny and Kenny Chesney, the latter a personal favourite of George Bush. All we can say is that perhaps they sound better in a Lexus.

Mark Harris is Senior Research Director at Gartner.