Although Microsoft has restarted the rollout process for its beleaguered Windows 10 October 2018 Update, it appears some problems are persisting, as people are finding they cannot use iCloud after installing the update.
If users try to install the latest version of iCloud for Windows 10, version 22.214.171.124 with the October 2018 Update already installed, an error message appears saying that “iCloud for Windows requires Windows 7, Windows 8, or Windows 10 (April 2018 Update) and earlier.”
If you have the app already installed, then you may find there are several issues when using the software to sync your files and photos with Apple’s cloud storage service.
It’s certainly a frustrating issue, but the good news is that Microsoft is working with Apple to fix these issues.
In a post on the Windows 10 Update support website, Microsoft has noted that “Apple has identified an incompatibility with iCloud for Windows (version 126.96.36.199) where users may experience issues updating or syncing Shared Albums after updating to Windows 10, version 1809.”
Version 1809 is the October 2018 Update. For the moment, Microsoft is “blocking devices with iCloud for Windows (version 188.8.131.52) software installed from being offered Window 10, version 1809 until this issue has been resolved.”
So, if you have iCloud already installed, you’ll find you're unable to install the October 2018 Update for the time being. It's annoying, but better than finding your folders and files are no longer syncing properly with iCloud.
Microsoft claims that it is working with Apple to create a compatible version of iCloud for the October 2018 Update, which will be included in an upcoming release. Hopefully we won't have to wait too long.
- We have a guide to help you with more Windows 10 October 2018 Update problems
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Matt is TechRadar's Managing Editor for Core Tech, looking after computing and mobile technology. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate about, especially computing and PC gaming. Ever since he got an Amiga A500+ for Christmas in 1991, he's loved using (and playing on) computers, and will talk endlessly about how The Secret of Monkey Island is the best game ever made.