FAQs
Does Wayfair have a Black Friday Sale?
The Wayfair Black Friday presale has already started with daily flash sales, making it a great time to save big on your next furniture purchase. We'll be watching closely and adding the latest Wayfair Black Friday savings as the become available.
How are items shipped from Wayfair?
Wayfair has a number of delivery partners so the delivery method varies depending on what you're ordering. Couriers used include DHL, UPS, Hermes, Parcel Force, and DPD depending on your location. Items are divided between small parcel, large parcel doorstep, and large parcel - room of choice. The latter is for large pieces of furniture that must be taken into your home. Shipping is free for orders of £500 or more while the delivery fee is £4.99 for anything purchased under that price.
Do you have to assemble Wayfair furniture?
In most cases, yes. It depends on what you order but the majority of it does involve some form of installation by yourself. That includes furniture such as desks and wardrobes, with some items like sofas already arriving assembled or partially assembled. To find out if assembly is required, look for the item then check under product overview and assembly required will be listed if you need to build it yourself.
How long does Wayfair take to come?
To find out how long an item takes to arrive from Wayfair, you'll need to enter your postcode. Find the product you want to buy then enter your postcode to see the estimated delivery time just below the price. Once ordered you can check under My Orders to see if the product is on its way. Some items only take two working days to arrive while others take longer. Clicking on the product will help you find out how long it will take with the time also changing depending on your postcode.
Does Wayfair have free returns?
Wayfair has a 30-day returns policy. As long as you return the item in the same condition it was sent out, you'll receive a refund. You can either choose to arrange to send it back yourself or Wayfair can collect the item. If you choose Wayfair to collect the item for you, the return shipping charge varies between £4.99 and £9.99 for a small parcel or £20 to £50 for large parcel carrier services. The cost is deducted from your refund. Any mattresses bought from Wayfair have a 100-night trial although it’s important to follow the instructions correctly to ensure this remains valid.
How do I contact Wayfair?
Despite being an online-focused company, it's also possible to call the Wayfair sales and service team to make an order or query. Call 0800 169 0423 to do so. The phone line is open Monday to Friday between 8am and 7pm with the line also open between 8.30am to 5pm on Saturday and Sunday. It’s also possible to chat online with a bot to answer common queries, while some actions such as changing an email address can be solved online.
Hints and tips
Shop the Wayfair sales: Wayfair often has sales during key holiday periods. That means discounts around Black Friday and Cyber Monday, but it can also mean price cuts during the spring or other seasons. If you've seen other sites and retailers hosting a sale, it's likely Wayfair is doing something similar.
Hold out for Wayfair's Way Day: Much like Amazon Prime Day, Wayfair has its own sale in the form of Way Day. It happens at the end of April and lasts for two days despite the name. As part of the sale, there are limited-time flash sales and up to 80% off many products.
Check the Warehouse Clearance and outlet store: Wayfair has a warehouse clearance as well as an outlet section. Stock is made up of discontinued or overstocked items typically, so you can save more by buying here. There's also an open box part of the site for returns that are still in as-new condition while having been opened in the past.
Sign up for the Wayfair newsletter: You'll receive the latest deals earlier than most in the Wayfair newsletter. It's particularly useful for time-limited deals as well as curated offers that may appeal to you. Best of all, you get £15 off your first order over £150 when you sign up.
Bulk buy your purchases: To avoid paying a delivery fee, buy everything at once. Crucially, if you spend over £500, you get free delivery so if you're kitting out a new home, this can be a great way to save.
How to use Wayfair discount codes
Follow these steps to enter your chosen promo codes at Wayfair:
1) Pick the Wayfair promo code you wish to use and click "Get Code" to reveal it.
2) Copy the code to use on the Wayfair site.
3) Go to the Wayfair website and start shopping for the item you want.
4) Add the item you wish to buy to your shopping cart then log in to your account.
5) Pick your delivery method then under payment info, click "Add gift card/promo code".
6) Paste the Wayfair discount code here and click "Apply" to see the new price.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
